Senior Director, Logistics – Transportation

This is a fully remote position, open to applicants in Pennsylvania, +1 more state.

📋 Description

• Take ownership of and drive delivery performance metrics across LTL, parcel, and courier channels, focusing on on-time delivery, damage rates, exception management, and carrier scorecards.

• Set and uphold service level standards that align with customer expectations and Cencora’s commitments.

• Lead root cause analyses and develop corrective action plans for service failures in collaboration with carriers and internal operations teams.

• Execute continuous improvement initiatives across various delivery modes.

• Manage the transportation P&L for USSC while overseeing budgeted versus actual transportation costs.

• Collaborate with Finance to create annual transportation budgets and provide variance analyses and forecasts.

• Identify and implement cost optimization strategies through carrier negotiations, mode optimization, network design, and alignment with demand planning.

• Develop and execute a comprehensive multi-year transportation strategy for LTL, parcel, and courier services.

• Assess carrier mix, contract structures, and delivery models.

• Stay informed on market trends, carrier capacity dynamics, and emerging technologies in delivery.

• Lead RFP processes, select carriers, and negotiate contracts.

• Build and maintain strategic relationships with carriers while ensuring adherence to service and cost commitments.

• Advocate for USSC transportation requirements within the Global Transportation Center of Excellence (CoE).

• Work collaboratively with Distribution Operations, Customer Experience, Sales, Finance, and IT departments.

• Communicate performance metrics, risks, and strategic initiatives to senior leadership.

• Promote the use of data and analytics in transportation decision-making.

• Maintain executive dashboards and reporting related to service, cost, and carrier performance.

• Utilize TMS, track-and-trace applications, and parcel manifesting solutions to enhance routing, carrier selection, and shipment visibility.

• Lead, mentor, and inspire transportation managers and analysts.

• Cultivate a culture of accountability, continuous improvement, and customer-first thinking.

• Attract and retain top transportation talent while building organizational capability.

⛳️ Requirements

• A Bachelor’s degree in supply chain management, logistics, operations management, business administration, engineering, healthcare administration, or a related field, or equivalent experience is required.

• A minimum of 12 years of experience in transportation, logistics, supply chain, distribution, operational leadership, carrier strategy, vendor management, or a related field is required.

• At least 8 years of experience in a management role is required.

• A Master’s degree in supply chain, logistics, operations, business administration, or a related field, or equivalent experience is preferred.

• Certification in CSCP, CLTD, CPIM, or an equivalent certification is preferred.

• Proficiency in LTL, parcel, and courier transportation is necessary.

• Experience in carrier strategy, vendor management, contract negotiations, and RFP processes is essential.

• Familiarity with transportation P&L, budgeting, forecasting, and cost optimization is required.

• Proficient in using transportation management systems, track-and-trace applications, and parcel manifesting solutions.

🏝️ Benefits

• Medical, dental, and vision care.

• Backup dependent care.

• Adoption assistance.

• Infertility coverage.

• Family building support.

• Behavioral health solutions.

• Paid parental leave.

• Paid caregiver leave.

• Training programs.

• Professional development resources.

• Mentorship programs.

• Employee resource groups.

• Volunteer activities.