Senior Director – Global Strategic Client Partnerships

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Cultivate and sustain executive-level relationships with senior client stakeholders across Global Market Access, Pricing, HEOR, Medical, Commercial, and General Management sectors.

• Act as Account Lead for key global and regional client accounts of strategic importance.

• Establish trusted advisor relationships that position Kintiga as a long-term strategic ally rather than merely a transactional supplier.

• Gain a comprehensive understanding of client business goals, portfolio priorities, organizational challenges, and evolving market access requirements.

• Foresee client, market access, and regulatory hurdles, leveraging this knowledge to inform account strategy, opportunity development, and future partnership frameworks.

• Direct strategic account planning for priority accounts, outlining account objectives, growth strategies, relationship maps, whitespace opportunities, and measurable success plans.

• Propel sustainable revenue growth through account expansion, increased wallet share, and the conversion of multi-service and multi-country opportunities.

• Identify, create, and shape opportunities across market access, pricing, value demonstration, HEOR, HTA readiness, launch excellence, evidence generation, regulatory and medical affairs, and capability enhancement.

• Ensure account strategies are actively managed, continuously updated, and translated into actionable engagement plans with clear internal accountability.

• Establish and uphold account governance practices, including account reviews, senior stakeholder mapping, opportunity reviews, action tracking, and internal alignment.

• Collaborate with delivery leaders to ensure client feedback, quality of delivery, satisfaction, and emerging client needs inform account growth and retention strategies.

• Lead intricate commercial negotiations with senior client stakeholders and assist in negotiating strategic partnership frameworks, master service agreements, and preferred supplier opportunities when appropriate.

• Work with technical leaders to shape high-value opportunities, compelling win strategies, distinctive proposals, and executive-level client presentations.

• Aid in the qualification, prioritization, and conversion of strategic pursuits, ensuring alignment with client priorities and Kintiga’s growth objectives.

• Safeguard value and margin by ensuring commercial narratives, scope, and pricing align with the complexity and strategic significance of the work.

• Mobilize cross-functional account teams around strategic client priorities while ensuring colleagues understand account objectives, roles, and next steps.

• Mentor and support Account Leads and technical colleagues in strategic account management, client engagement, and opportunity shaping.

• Assist in the development and implementation of account management best practices, commercial excellence processes, and consistent operational methodologies across the organization.

• Promote a collaborative, client-centric culture that embodies Kintiga’s values, mission, and innovative approach.

• Represent Kintiga at industry conferences, congresses, client events, and senior stakeholder forums.

• Forge relationships with strategic partners, industry associations, and market opinion leaders to enhance Kintiga’s external reputation and opportunity pipeline.

• Provide insights into market, regulatory, access, and account trends to guide account strategy, proposition development, thought leadership, and go-to-market initiatives.

• Contribute to the development and execution of Kintiga’s commercial growth strategy, including targeting, segmentation, and key account management initiatives.

• Utilize client insights to inform future service offerings, partnership models, marketing strategies, and commercial processes.

• Ensure that strategic account plans, relationship maps, opportunity records, and governance actions are maintained in the CRM and actively utilized to drive account decisions.

⛳️ Requirements

• Bachelor’s degree or higher in Life Sciences, Business, Health Economics, Healthcare Management, or a related discipline.

• Advanced training in commercial, consultative selling, strategic account management, or business development is desirable.

• Proficient in Microsoft Office and CRM systems; capable of using data and account insights to drive disciplined commercial execution.

• Extensive experience in business development, strategic account leadership, consulting, market access, or commercial leadership roles within pharmaceutical, biotechnology, or healthcare organizations.

• Proven success in developing senior client relationships and expanding strategic accounts in global, European, and/or multi-country contexts.

• Strong grasp of market access, pricing, HEOR, evidence generation, HTA readiness, launch excellence, and the broader access challenges faced by healthcare innovators.

• Experience in leading or sponsoring complex, strategic initiatives and multi-stakeholder client engagements in a consulting or professional services context.

• Background in coaching account teams and collaborating with senior technical experts to create and convert high-value opportunities.

🏝️ Benefits

• Competitive salary, based on experience.

• Comprehensive benefits package.

• Company-wide meet-ups and opportunities for international collaboration.

• Cross-border responsibilities in an international work environment.

• Generous annual leave entitlement.

• Hybrid and flexible working options to promote work-life balance.