Senior Director, Field Reimbursement Management

This is a fully remote position, open to applicants in New Jersey.

📋 Description

• Drive the strategic vision, development, and operational implementation of the FRM organization in support of saroglitazar and upcoming rare/specialty disease initiatives.

• Create and manage a contract FRM organization, encompassing organizational structure, recruitment strategy, onboarding, training, and field deployment.

• Design and execute essential operational infrastructure for the FRM team, including incentive compensation plans, field metrics, territory alignment, SOPs, and workflows.

• Foster a high-performance culture centered on collaboration, accountability, compliance, and patient-focused execution.

• Mentor and develop FRMs to effectively assist provider offices in overcoming access and reimbursement challenges.

• Direct FRM strategy to support healthcare providers and office staff managing patients under the pharmacy benefit.

• Supervise compliant education regarding prior authorization requirements, appeals processes, formulary access, specialty pharmacy routing, and patient support program navigation.

• Create tools, resources, and field guidance that simplify intricate payer and specialty pharmacy processes for provider offices.

• Act as a strategic partner in patient support and patient services initiatives.

• Work collaboratively with Patient Services leaders, hub vendors, and specialty pharmacy account teams.

• Provide field-based insights regarding provider office requirements, operational obstacles, and patient access issues.

• Identify unmet educational and operational needs within provider offices.

• Offer strategic feedback on reimbursement and access-related messaging.

• Present regular business updates, field insights, and strategic recommendations to senior leadership.

⛳️ Requirements

• Bachelor's degree required; advanced degree (MBA, PharmD, MPH, or equivalent) preferred.

• Over 10 years of experience in reimbursement, patient access, market access, or related pharmaceutical/biotech areas.

• More than 5 years of leadership experience managing FRM, reimbursement, or patient access field teams, with experience in managing a contract FRM partner.

• Strong expertise in supporting products covered under the pharmacy benefit.

• In-depth understanding of commercial and government payer frameworks.

• Knowledge of prior authorization and appeals processes.

• Familiarity with specialty pharmacy distribution and operations.

• Expertise in provider office reimbursement workflows.

• Proven success in building and scaling field access organizations within biotech or specialty pharmaceutical contexts.

• Experience in developing field operating models, incentive compensation frameworks, and business processes for field teams.

• Exceptional communication, leadership, and cross-functional collaboration abilities.

• Experience in rare disease, specialty, or orphan product environments.

• Launch experience in emerging or growth-stage biotech companies.

• Close partnership experience with hub service providers and specialty pharmacies.

• Familiarity with CRM platforms, field analytics, and reimbursement technology solutions.

🏝️ Benefits

• A diverse range of competitive benefits.

• Services and support programs designed to provide resources for achieving goals both professionally and personally.