Senior Director – DSO, Strategic Accounts

This is a fully remote position, open to applicants in United Kingdom.

📋 Description

• Take ownership of the EMEA DSO strategy by identifying opportunities for market share, customer retention, and long-term value.

• Develop growth plans for both regional and multinational DSO accounts, leveraging insights from market and competitive trends.

• Advocate for DSO customer requirements in Henry Schein's business planning and investment strategies.

• Create and implement a unified OneSchein engagement model across GDG, HSPG, and HSO.

• Establish frameworks for customer governance, executive sponsorship, and account planning.

• Promote the use of Henry Schein's extensive portfolio among DSO customers.

• Lead the strategic framework for managing DSO accounts in the region.

• Cultivate and maintain executive-level relationships with key clients.

• Collaborate with Country Managing Directors to devise account strategies and ensure consistent execution across markets.

• Identify opportunities for unique, integrated solutions including products, technology, services, education, and clinical support.

• Partner with business units and suppliers to create and market scalable solutions.

• Align capabilities and priorities across GDG, HSPG, and HSO.

• Facilitate execution through governance, influence, and executive sponsorship without relying solely on direct authority.

• Build and lead the EMEA DSO community, including executive forums, advisory boards, customer councils, and conferences.

• Generate thought leadership that reinforces Henry Schein's status as the preferred partner for DSOs.

⛳️ Requirements

• Substantial leadership experience in strategic account management, business development, or segment leadership.

• Proven track record with large multi-site customers, specifically DSOs or similar complex healthcare organizations.

• Experience in an EMEA or international matrix environment.

• Demonstrated success in driving growth through strategic partnerships and cross-functional leadership.

• Proficient at influencing senior stakeholders and achieving results without direct authority.

• Strong understanding of the dental market, healthcare distribution, procurement, and supply chains.

• Familiarity with strategic account management and multinational customer frameworks.

• Executive presence and outstanding stakeholder management skills.

• Excellent communication, negotiation, and presentation abilities.

• Capable of aligning diverse stakeholders within a matrix organization.

• Keen analytical and problem-solving skills.

• Collaborative leadership style that fosters trust across various markets and business units.

🏝️ Benefits

• Equal opportunities in employment.

• Reasonable accommodations for applicants.