Senior Director, Customer Marketing, Customer Advocacy, Community

This is a fully remote position, open to applicants in United States.

📋 Description

• Develop and implement a comprehensive 360° customer marketing program.

• Recruit, onboard, and oversee a network of customer advocates.

• Manage the company's analyst and public review presence across various review platforms.

• Execute customer recognition initiatives.

• Initiate and expand a branded customer community.

• Create and manage ongoing lifecycle campaigns.

• Establish and oversee Cyera's Customer Advisory Board along with a dedicated CXO community.

• Organize and deliver engaging customer-facing experiences.

• Recruit, mentor, and cultivate a high-performing customer marketing team.

• Identify key performance indicators and communicate results to leadership.

⛳️ Requirements

• 10-15+ years of experience in B2B marketing.

• Over 10 years of experience in building and leading customer marketing, advocacy, or community initiatives.

• Proven experience in designing and managing an executive program such as a Customer Advisory Board.

• Leadership experience in managing teams.

• Strong ability to influence cross-functionally with Sales, Customer Success, and Product teams.

• Proficiency in owning a data-driven narrative.

• Exceptional storytelling skills and executive presence.

• Experience in the security industry is highly desirable.

🏝️ Benefits

• Flexibility to work remotely.

• Reimbursement for office setup costs.

• Competitive salary package.

• Unlimited paid time off.

• Paid holidays and sick leave.

• Comprehensive health, vision, and dental insurance.

• Life insurance, as well as short and long-term disability coverage.