Senior Director, Change Management Activation Lead

This is a fully remote position, open to applicants in Illinois, +3 more states.

📋 Description

• Take ownership of the comprehensive change management strategy for platform modernization and transformation projects.

• Collaborate with business and transformation leaders to ensure the change approach aligns with the enterprise strategy and operational objectives.

• Conduct change impact assessments that consider affected roles, behaviors, and organizational consequences.

• Create and implement integrated change plans that encompass leadership alignment, employee engagement, communication, training, and reinforcement.

• Develop and oversee a change governance model featuring readiness checkpoints and escalation processes.

• Integrate change activities within delivery milestones and release schedules alongside Program Leads.

• Evaluate organizational readiness and change capacity, identifying and addressing adoption risks.

• Build and empower a network of change sponsors, champions, and power users.

• Collaborate with Communications and Training leaders to create role-based messaging and enablement.

• Track adoption metrics, qualitative feedback, and sentiment trends; modify strategies as required.

• Assist with go-live and post-deployment stabilization by promoting new behaviors and working methods.

• Ensure that change documentation, ownership, and sustainability plans are established following deployment.

• Document lessons learned and consistently enhance change practices across transformation initiatives.

• Provide support during extended hours for critical deployment and go-live phases.

• Travel as needed for leadership sessions, workshops, and readiness-related activities.

⛳️ Requirements

• A minimum of 10–12 years of experience in leading organizational change management or enterprise transformation projects.

• A Bachelor's degree is required.

• Proven experience in driving adoption within complex, multi-workstream programs.

• Demonstrated capability to collaborate with senior leaders and influence behavior change in matrixed environments.

• In-depth knowledge of organizational change management principles and methodologies.

• Strong ability to influence leaders and employees amidst ambiguity and transition.

• Exceptional facilitation, communication, and stakeholder management skills.

• Capacity to balance empathy with accountability in facilitating adoption.

• Strong analytical skills to evaluate readiness, risk, and the effectiveness of adoption.

• Comfort in fast-paced, high-visibility transformation settings.

• Ability to function effectively in a dynamic, time-sensitive transformation environment.

• Willingness to support extended hours during critical deployment and go-live phases.

• Travel as necessary to assist with leadership sessions, workshops, and readiness initiatives.

• An MBA or other advanced degree is preferred.

• Certification in change management, project management, or Agile methodologies is preferred.

• Experience with large ERP systems, such as SAP, is a plus.

🏝️ Benefits

• Medical, dental, and vision care.

• Backup dependent care.

• Adoption assistance.

• Infertility coverage.

• Family building support.

• Behavioral health solutions.

• Paid parental leave.

• Paid caregiver leave.

• Training programs.

• Professional development resources.

• Mentorship programs.

• Employee resource groups.

• Volunteer activities.