Senior Director, Business Systems – Global

This is a fully remote position, open to applicants in Europe.

📋 Description

• Provide visionary leadership and establish strategic direction for the global business system.

• Oversee the implementation of Lean Business System methodologies, tools, standards, governance, dashboards, and sustainment mechanisms.

• Collaborate with executive and senior leadership to advance strategic priorities and enterprise-wide improvement initiatives.

• Identify and address risks impacting customer outcomes, operational performance, quality, delivery, and overall enterprise results.

• Implement business system standards on a global scale and assist leaders in their adoption.

• Mentor and develop senior leaders in Lean practices and advanced Lean concepts.

• Facilitate change management through coaching of leaders.

• Execute enterprise strategy utilizing Hoshin Kanri across various regions and functions.

• Define, design, and globally implement the transactional business system.

• Develop and apply Lean practices to enhance speed, quality, alignment, and outcomes.

• Support both vertical and horizontal integration within Commercial and Service functions.

• Lead large-scale improvement initiatives that align with the enterprise strategy.

• Identify cross-functional improvement opportunities and standardize vehicles and tools.

• Conduct root-cause analysis and promote process-focused solutions.

• Employ change management frameworks to enhance leadership and team collaboration.

• Leverage digital and AI solutions to expedite business system implementation and outcomes.

• Foster global synergies through best-practice sharing and standardization.

• Mentor business system leaders and promote continuous improvement.

• Supervise Lean maturity assessments and the development of roadmaps.

⛳️ Requirements

• Master’s degree in business, Quality, Engineering, or a related field.

• At least 10–15 years of experience in Continuous Improvement across various business domains.

• A minimum of 5–10 years in business roles utilizing a Lean business system.

• Extensive experience working within and with a mature Lean business system.

• Proven experience leading enterprise business transformations with recognized impact at scale.

• Demonstrated leadership abilities, particularly in influencing senior leaders indirectly.

• Strong business acumen.

• Mastery of Lean systems, cultural transformation, and change leadership.

• Excellent communication and presentation skills.

• Ability to build rapport with leaders and peers across different levels and geographies.

• Proven analytical and systems-thinking skills with a focus on end-to-end solution design.

• Exceptional facilitation and strategic-thinking capabilities.

• Proactive risk management and issue-resolution abilities with appropriate escalation.

• Willingness and capability to travel 50–75% of the time.

🏝️ Benefits

• Competitive bonus plan based on individual, group, and corporate performance.

• Comprehensive benefits package.