Senior Digital Transformation Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Guide clients through the organizational and business implications of digital transformation.

• Develop both short-term and long-term strategies for change management.

• Oversee commercial initiatives, including deal structuring, return on investment estimation, and drafting Statements of Work.

• Design strategic programs, charters, roadmaps, and business cases.

• Facilitate workshops at the executive level and lead strategic discovery sessions.

• Provide industry-specific insights on regulatory compliance, competitive analysis, authentication, and transformation initiatives.

• Evaluate legacy Agreement applications and create multi-year migration roadmaps to the Docusign IAM platform.

• Develop comprehensive process maps that assess ROI and complexity.

• Manage risks and issues at the program level and implement executive escalation protocols.

• Advise technical teams on solution architecture and integration points, including APIs, webhooks, and authentication.

• Establish and monitor KPIs and ROI to enhance platform adoption.

• Mentor junior DTCs and cross-functional teams.

• Willingness to travel up to 25% of the time.

⛳️ Requirements

• Minimum of 8 years of experience in a consultative business and technical role with interaction at the executive level and a Bachelor's degree; or 6 years of relevant experience with a Master's degree.

• At least 5 years of experience in a customer-facing role within a SaaS or Professional Services environment.

• Proven experience managing large-scale, enterprise-level projects within matrixed organizations.

• Demonstrated ability to achieve high compliance with methodologies, such as 90% or greater, in a program management role.

• Familiarity with global eSignature regulations, including eIDAS, UETA, and ESIGN.

• Knowledge of data governance best practices.

• Preferred external customer-facing experience with large, global, matrixed enterprise accounts.

• A technical, infrastructure, or development background is preferred.

• Experience leading executive workshops and strategic discovery sessions is preferred.

• Strong communication, presentation, and facilitation skills for both technical and non-technical audiences are preferred.

• Applicants must be authorized to work in the United States on a full-time, permanent basis without current or future sponsorship.

🏝️ Benefits

• Bonus plan or variable incentive pay based on role and performance.

• Restricted Stock Units (RSUs).

• Paid time off and company holidays.

• Up to six months of paid parental leave.

• Comprehensive health benefits plans, including options for fully employer-paid plans.

• Retirement and pension programs with potential employer contributions.

• Access to coaching, online courses, and education reimbursements.

• Paid compassionate care leave.