Senior Digital Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Serve as a primary point-of-contact for both internal and external program operations.

• Ensure operational efficiency within your program.

• Facilitate internal and client-facing meetings as required, documenting detailed action items and sharing meeting summaries.

• Plan, manage, monitor, and control the execution of digital initiatives from inception to completion, collaborating with channel team leadership.

• Oversee program scope, identify, define, and communicate risks and change requests, taking necessary actions to minimize impact on the program's success.

• Maintain a focus on the details of tasks, deadlines, and accuracy of deliverables.

• Develop and uphold comprehensive program documentation, including timelines and project trackers.

• Create workflows, train teams, and manage project tasks and deliverables using various project management tools.

• Ensure client programs are fully utilizing and complying with all relevant PMO templates and processes.

• Act as a generator and owner of key initiatives within the PMO department.

• Partner with client service counterparts to ensure account success.

• Mentor junior project managers as appropriate.

• Drive continuous process improvement for your program(s).

⛳️ Requirements

• Over 5 years of project management experience within an interactive agency, managing large-scale, multifaceted digital programs.

• Bachelor’s degree or equivalent experience.

• PMP Certification is expected within one year of hire, covering training fees provided by Wpromote once eligible.

• Capability to independently lead project management for any program type.

• Skills necessary to oversee, train, and mentor junior-level project managers when applicable.

• Advanced proficiency in Asana or similar task management software.

• Experience working independently and as part of a team.

• Skilled in documenting, tracking, and following up on multiple simultaneous tasks.

• Experience in creating essential project documentation, including project management plans, and change, issue, and risk logs, as well as status reports.

• Strong understanding of standard workflows in the digital creative process, paid media marketing, earned media marketing, analytics, and client management.

• Ability to build rapport and effectively communicate and collaborate with senior-level clients and team members.

• Skills to identify program pain points and areas needing process improvement, managing the entire improvement lifecycle (identification, documentation, training, and adherence).

• Strong risk management capabilities to mitigate the impact on program success.

• Ability to identify the need for and implement complex, cross-channel workflows.

• Proficient in change management skills, including preparing and supporting teams, establishing necessary steps for change, and monitoring post-change activities.

• Experience working with third-party vendors and partner agencies.

• Strong leadership, problem-solving, negotiation, influencing, prioritization, decision-making, and conflict resolution skills.

🏝️ Benefits

• Remote-first culture.

• Unlimited PTO.

• Extended holiday break (Winter).

• Flexible schedules.

• Work from anywhere options.*

• 100% paid parental leave.

• 401(k) matching.

• Medical, dental, vision, life, and pet insurance.

• Sponsored life insurance.

• Short-term disability insurance and additional voluntary insurance.

• Annual Class Pass credits and more!