Senior DevOps Engineer

This is a fully remote position, open to applicants in United States.

📋 Description

• Design, develop, and manage the cloud platform that powers Documo’s document processing and fax solutions.

• Support the infrastructure that underpins Documo’s AI and machine learning offerings.

• Take ownership of the software delivery pipeline from pull request through to production.

• Ensure production health and securely scale the platform as the product catalog and AI workloads expand.

• Provide strategic technical guidance for the organization.

• Architect, develop, and maintain Documo’s software product catalog in collaboration with Product, internal stakeholders, and customers.

• Ensure that technology solutions adhere to reliability, security, and scalability standards.

• Maintain comprehensive technical documentation and procedures.

• Investigate and implement technologies that enhance internal operations.

• Enforce information technology, information security, and compliance protocols.

• Offer advanced technical support to customers and internal stakeholders.

• Report directly to the Engineering Manager, DevOps; no direct reports.

⛳️ Requirements

• Over 6 years of experience in DevOps, site reliability, or platform engineering.

• Familiarity with using AI tools in everyday tasks.

• Capability to treat infrastructure as a product.

• Ability to serve as a technical lead and mentor fellow engineers.

• Willingness to support customer-facing tasks up to 10%, which may include escalations, connectivity and integration discussions, and security reviews.

🏝️ Benefits

• Competitive U.S. benefits: medical, dental, vision, and a 401(k) plan with a generous match.

• Annual bonus program based on individual role and overall company performance.

• Annual performance evaluations with potential merit-based raises.

• In-person company kick-off events to foster connection, collaboration, and celebration.

• Equity opportunities to grow alongside the company.

• Flexible remote work arrangements that accommodate your lifestyle, plus flexible paid time off.

• Competitive paid parental leave, mental health resources, and Employee Assistance Programs (EAP).

• A supportive, inclusive, and enjoyable company culture.