Senior Designer, Loyalty

This is a fully remote position, open to applicants in New York.

📋 Description

• Create essential features for Fanatics ONE, FanCash, and Rewards from initial concepts through to launch and ongoing iterations.

• Lead well-defined projects and features towards successful outcomes with support from design leadership.

• Collaborate with Product Management and Engineering to define scope and make trade-off decisions.

• Contribute to the FanApp design system by leveraging existing patterns and suggesting reusable components.

• Develop prototypes to aid decision-making, including implementation in code or within the app when beneficial.

• Utilize AI tools to investigate and validate actual behavior with real data and backend limitations.

• Present work for critique and ensure clear, well-documented handoffs to Engineering.

• Offer constructive feedback and assistance to fellow designers within the pod.

• Work alongside designers, product managers, and engineers across various Fanatics applications and business divisions.

• Enhance the Loyalty infrastructure and improve experiences in rewards, Fanatics ONE, and FanCash.

• Take ownership of design for key pod features and directly oversee the delivery of the work.

• Elevate the design standards for the surrounding team.

⛳️ Requirements

• 4+ years of experience in Product Design, including ownership of features or product areas from start to finish.

• Familiarity with relevant fields: loyalty, rewards, membership, or account management for consumer-facing organizations.

• Strong systems thinking and experience in designing with and contributing to design systems.

• Proficiency in prototyping and comfort with utilizing AI tools.

• Experience in providing insightful feedback to peers and engaging in design critiques.

• Ability to thrive in a mobile-first, fast-paced consumer environment with ambiguous roadmaps and changing priorities.

• Capability to design comprehensive user flows rather than focusing solely on individual screens.

• Excellent judgment regarding visual and interaction quality.

• Understanding of data and backend realities to create feasible, resilient, and predictable interactions.

🏝️ Benefits

• Base salary and bonus.

• Full-time employment benefits (details available at https://benefitsatfanatics.com/).