Senior Data Analyst

This is a fully remote position, open to applicants in Brazil.

📋 Description

• Your main responsibility will be the analytics for the Education (Experience Curriculum) sector, focusing on generating GTM insights, enhancing retention, and conducting financial analysis for our curriculum subscription/ecommerce business, while also optimizing the wider customer journey post-sales.

• Regularly engage with Education stakeholders to gain a thorough understanding of their data requirements and convert metrics and analyses into actionable recommendations that result in significant business impact.

• Develop and sustain essential Education and Post-Sales data models and pipelines using SQL and dbt, including subscription/ecommerce data, to guarantee data accuracy and dependability for all reports.

• Create, automate, and manage dashboards and reports using our BI tools (Sigma + Tableau) to monitor key Education retention metrics, GTM insights, and customer-health KPIs for both the Education and leadership teams.

• Take ownership of and maintain the weekly business review (WBR) source files and their underlying pipelines, ensuring that business leaders receive validated reports aligned with their goals.

⛳️ Requirements

• 2–4 years of experience in data analytics, business intelligence, or a related technical role, ideally with a background in subscription, ecommerce, or other Post-Sales domains.

• Advanced skills in core technical analytics, including SQL (capable of writing complex queries and manipulating data), Data Transformation (managing data models with tools like dbt), and Business Intelligence/Visualization using tools such as Sigma or Tableau.

• Proven experience in creating and maintaining data models and pipelines that serve as the authoritative source for Post-Sales reporting.

• A track record of building and managing a suite of dashboards and reports within a BI tool, consistently providing valuable insights to business stakeholders.

• Strong communication skills for effective stakeholder management, including serving as a trusted advisor and successfully translating technical information for various levels within the organization.

• Demonstrated proficiency in leveraging AI to fundamentally enhance your work processes—not merely to expedite tasks, but to automate routine workflows, expedite analyses, and develop reusable tools and data infrastructure.

• Bonus: Familiarity with Salesforce.

🏝️ Benefits

• Brightwheel is dedicated to fostering a diverse and inclusive workplace and is proud to be an equal opportunity employer.