Senior Cybersecurity Engineer – CIAM

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the architectural design and implementation of integrating various customer identity platforms into a singular target CIAM solution

• Collaborate with product, marketing, and business sectors to jointly manage the identity roadmap

• Link identity data to business intelligence to enhance sales while maintaining security and minimizing customer friction

• Take charge of daily user account lifecycle operations, which include login processes, MFA, password resets, account recovery, patching, health checks, and feature deployments

• Create and sustain API connections and microservices that connect CIAM with loyalty programs, CRMs, and marketing technology stacks

• Work together on or directly assist in the development of mobile user interfaces for seamless authentication

• Establish logging, monitoring, and alerting systems to guarantee platform resilience and observability

• Address customer identity security incidents, encompassing credential stuffing, bot mitigation, fraud trends, and vulnerabilities

• Conduct Quarterly Business Reviews and assessments focusing on platform health, migration speed, and fraud metrics

⛳️ Requirements

• Demonstrated experience successfully executing a comprehensive CIAM platform migration from inception to completion

• Advanced knowledge in session token management, OAuth2, OIDC, SAML, and API-driven architecture

• Practical experience with leading CIAM solutions such as Auth0, Okta, Ping Identity, ForgeRock, and AWS Cognito

• Strong programming background, ideally concentrated on microservices and integrations within intricate customer ecosystems

• Experience with CI/CD pipelines

• Proven ability in developing or significantly influencing mobile application user interfaces, particularly in login and onboarding processes

• Experience in addressing customer-facing challenges and translating technical risks into business implications

• Ability to assess fraud metrics and balance security with conversion rates and sales

• Experience working with customer care teams to enhance support and provide self-service resolution options

• Familiarity with JIT user provisioning or migration methods

• Knowledge of GDPR, CCPA/CPRA, user consent, and consolidation of customer profile databases

• Awareness of passwordless authentication, FIDO2, and Passkeys

• Experience managing high-volume identity platforms during peak seasonal traffic

• Cameras must be on during all virtual interviews

• AI tools are prohibited throughout the entire interview process

• Job offers are contingent upon a satisfactory background check, which may include ID verification

🏝️ Benefits

• Incentive compensation may be part of the total rewards package

• Equity options may be included in the total rewards package

• Comprehensive benefits package

• State-required paid leave

• A generous array of benefits

• Background check and ID verification process