This is a fully remote position, open to applicants in New York.

📋 Description

• Oversee a portfolio of 15-20 enterprise clients

• Foster customer engagement and ensure health for renewals and growth

• Engage in strategic discussions with customers

• Facilitate product training sessions and workflow dialogues

• Cultivate robust relationships with key stakeholders

⛳️ Requirements

• Experience in a customer-facing role (Customer Success Manager, account management, account coordination, technical support, solutions consulting, or similar; the title is less important than the experience)

• Previous experience within a technical SaaS setting

• Proven ability to present effectively to customers or technical audiences

• Excellent communication, prioritization, and stakeholder management capabilities

🏝️ Benefits

• Equity

• Generous perks & benefits