Senior Customer Project Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the Senior GEV representative and main point of contact for customers during upgrade and repair projects.

• Cultivate stakeholder relationships and facilitate issue resolution.

• Oversee project execution in areas such as engineering, procurement, logistics, field/outage execution, and performance demonstration.

• Advocate for timely delivery, fulfillment of contract obligations, and achievement of profit margins.

• Analyze and apply contract terms and conditions.

• Administer pricing, costs, forecasts, margins, invoicing, receivables, and risk management provisions.

• Coordinate project timelines with the Planner/Scheduler.

• Recognize, mitigate, and escalate project risks as necessary.

• Manage and communicate project alterations through established change management protocols.

• Maintain project scope, schedule, financial, and risk information in the management system.

• Provide updates on project status and facilitate project reviews.

• Document lessons learned, best practices, and instances of Cost-of-Poor Quality.

⛳️ Requirements

• Bachelor's Degree from an accredited college or university.

• At least 8 years of experience in power generation equipment, such as gas turbines, steam turbines, generators, or HRSGs.

• Relevant experience may encompass field engineering, commercial roles, engineering, sourcing, repair, power plant operations, and/or maintenance, or a similar position.

• Willingness to travel around 25% of the time.

• Achieve Gas Power Services PMO Project Manager Qualification within 24 months of assignment, including necessary training, review board participation, and PMP certification or an equivalent qualification.

• Sustain PMO Project Manager Qualification through continuous training and recertification.

• Certification in Project Management (PMP/PMLP) is preferred, with experience in customer-facing and technical scope roles.

• Proficient in leading cross-functional teams, effective communication, and promoting transparency.

• Strong skills in planning, organization, and adaptability.

• Proactive in learning tools and adept at navigating cultural and contractual complexities.

• Must have legal authorization to work in the United States.

• Successful completion of a drug screening, if applicable.

🏝️ Benefits

• Opportunities for professional development.

• Engaging and challenging career paths.

• Competitive salary packages.

• Eligibility for discretionary annual bonuses.

• Comprehensive medical coverage.

• Dental insurance.

• Vision insurance.

• Prescription drug coverage.

• Access to Health Coaching services.

• Employee Assistance Program.

• GE Vernova Retirement Savings Plan.

• Tax-advantaged 401(k) savings plan.

• Company contributions matching.

• Company retirement contributions.

• Fidelity resources and financial planning consulting services.

• Tuition assistance programs.

• Adoption assistance options.

• Paid parental leave.

• Disability insurance.

• Life insurance coverage.

• 12 paid holidays annually.

• Permissive time off policies.