Senior CRM Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee the optimization, governance, and strategic planning for our essential GTM infrastructure.

• Serve as the chief architect of our revenue ecosystem, converting intricate business strategies into seamless, scalable CRM solutions.

• Create and execute robust, declarative (no-code/low-code) workflows and process diagrams.

• Oversee the structural and operational integration between Marketing Automation Platforms (HubSpot, Marketo) and the primary CRM.

• Develop and sustain real-time, executive-level revenue dashboards monitoring pipeline velocity, conversion rates, forecasting benchmarks, and net revenue retention (NRR).

• Utilize strong logical reasoning to identify and resolve system edge-cases, data loops, or synchronization bottlenecks under tight, highly competitive deadlines.

⛳️ Requirements

• 5–8+ years of experience in CRM Consulting, Revenue Operations, or Sales Operations, with a demonstrated history of executing end-to-end CRM implementations.

• Expert-level skills in declarative configuration within major CRMs (e.g., Salesforce Certified Advanced Administrator, Sales Cloud Consultant, or HubSpot Certified CRM Architect).

• Outstanding problem-solving abilities with a natural talent for breaking down complex, chaotic business issues into organized, logical technical steps.

• Proven resilience and flexibility in high-velocity, competitive environments where business requirements, team structures, and strategic priorities change rapidly.

• Strong business analysis capabilities with a capacity to constructively challenge stakeholders, refine disorganized processes, and avoid over-engineering systems.

• Solid comprehension of B2B SaaS and pipeline metrics (Pipeline Velocity, Churn, LTV:CAC, and ARR tracking).

• Proficient in data loading tools (e.g., Data Loader, DemandTools) and concepts of relational database design.

🏝️ Benefits

• Competitive salary, structured according to Indian working hours.

• Comprehensive training and mentorship programs aimed at skill and knowledge enhancement.

• Opportunities for career growth and professional development.

• Experience working alongside a diverse, global team in a remote work environment.