Senior Credit Support Analyst

📋 Description

• Deal Packaging: Examine supporting documentation (such as payslips, bank statements, Equifax reports, etc.) to structure and organize deals in accordance with lender policies.

• Financial Analysis: Perform servicing and calculate income for both Self-Employed (SE) and PAYG applicants to ascertain their borrowing capacity.

• Application Management: Input data into the CRM, prepare application forms and Discharge Authorities, and submit applications online aiming for zero to minimal "More Information Required" (MIR) requests.

• Stakeholder Liaison: Engage with clients, lenders, real estate agents, and solicitors to provide updates on status from submission to settlement.

• Workflow Tracking: Keep Sales Sheets, Smartsheets, and Google Sheets up-to-date as files progress.

• Quality Assurance: Verify approval and settlement documents against original submissions to ensure precision.

• Process Improvement: Assist in refining internal tasks, procedures, and client communication while upholding a strong understanding of product and lender policy.

⛳️ Requirements

• Experience: 3–5 years of experience in the Australian lending market is highly valued.

• Technical Skills: Competence in Microsoft Office (Word, Excel) and Google Workspace (Gmail, Google Sheets, and Calendar).

• CRM Expertise: Familiarity with Salestrekker (especially GEM) is preferred, but not mandatory.

• Industry Knowledge: Solid understanding of Australian lender policies, credit practices, and regulatory requirements.

• Analytical Skills: Strong problem-solving abilities, including the capacity to think creatively for complex credit solutions.

• Communication: Outstanding verbal and written communication skills for daily interactions with clients and stakeholders.

• Attributes: Exceptional attention to detail, integrity, reliability, and a robust work ethic.

🏝️ Benefits

• Competitive salary and performance-based incentives.

• Opportunities for professional development and career advancement.

• Supportive work environment with a focus on teamwork and collaboration.

• Flexible work arrangements to promote work-life balance.