Senior Credit Controller, German

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Accurately and efficiently input data, conducting quality checks on cash receipts, supporting data cleansing, and processing mass change projects.

• Manage premium collections, check deposits, direct debits, commission payments, discounts, and overpayments.

• Reconcile discrepancies between client and broker accounts, disburse cash, recover overdue debts, and supervise brokers and partners according to contract terms or intermediaries.

• Uphold exceptional service standards and meet key performance indicators (KPIs).

• Collaborate with internal and external stakeholders to address queries within specified deadlines.

• Send monthly statements of overdue accounts to clients and promptly resolve any inquiries.

• Enter regulations into the computer system, manage unpaid items, oversee procedures, and clear outstanding financial transactions.

• Evaluate aging reports and assigned portfolios.

• Enhance and expand technical knowledge and expertise, contributing to best practices and procedural support.

• Offer support, mentoring, and guidance as required.

• Engage in continuous improvement initiatives.

⛳️ Requirements

• Hold a degree or possess a professional qualification in a finance-related field.

• At least one year of experience in credit control.

• Fluent in both written and spoken German and English.

• Strong mathematical and analytical skills for intricate data analysis and effective decision-making in business or technical matters.

• Maintain a positive attitude, be results-oriented, and exhibit the energy and determination to thrive in a fast-paced environment where responsiveness and quality are paramount.

• Excellent writing and editing abilities with a keen attention to detail; capable of producing high-quality work under pressure and adept at prioritizing tasks to meet tight deadlines.

• Display patience and respect towards clients while maintaining a professional firmness in debt recovery.

• Proficient in Excel and Outlook.

🏝️ Benefits

• Be a transformation leader – Work at the forefront of AI, automation, and digital innovation.

• Make an impact – Drive change for global enterprises and tackle significant business challenges.

• Accelerate your career – Gain hands-on experience, mentorship, and ongoing learning opportunities.

• Collaborate with top talent – Join over 140,000 bold thinkers and problem-solvers who challenge limits every day.

• Flourish in a values-driven culture – Our courage, curiosity, and incisiveness, grounded in integrity and inclusion, empower your ideas to drive progress.