Senior Credit Controller – French

This is a fully remote position, open to applicants in Portugal.

📋 Description

• Accurately and efficiently enter data while ensuring quality checks on cash receipts, supporting data cleansing and large-scale change processing projects.

• Manage premium collections, check deposits, direct debits, commission payments, discounts, and overpayments.

• Reconcile discrepancies between client and broker accounts, disburse cash, recover overdue debts, and manage brokers and partners based on the nature of contracts or intermediaries.

• Uphold exceptional service standards and meet key performance indicators (KPIs).

• Coordinate with both internal and external stakeholders to resolve queries within designated timelines.

• Send out monthly statements for overdue accounts to clients and address inquiries swiftly.

• Input regulations into the computer system, manage unpaid items, oversee procedures, and clear outstanding financial transactions.

• Analyze aging reports and manage allocated portfolios.

• Maintain and enhance technical knowledge and expertise, contributing to best practices and procedural support.

• Provide assistance, mentoring, and guidance as necessary.

• Engage in continuous improvement initiatives.

⛳️ Requirements

• A graduate or holder of a professional qualification in a finance-related field.

• Required experience in credit control.

• Proficiency in both written and spoken French and English.

• Strong mathematical and analytical abilities for complex data analysis and effective decision-making regarding business or technical matters.

• A positive demeanor, results-oriented, with the energy and determination to thrive in a fast-paced environment where response time and quality are paramount.

• Excellent writing and editing capabilities with a keen attention to detail; able to produce high-quality work under pressure and prioritize tasks to meet tight deadlines.

• Demonstrate patience and respect towards clients while maintaining professionalism in debt recovery.

• Proficient in Excel and Outlook.

🏝️ Benefits

• Be a transformation leader – Work at the forefront of AI, automation, and digital innovation.

• Make an impact – Drive change for global enterprises and tackle significant business challenges.

• Accelerate your career – Gain practical experience, mentorship, and ongoing learning opportunities.

• Collaborate with the best – Join over 140,000 bold thinkers and problem-solvers pushing boundaries every day.

• Flourish in a values-driven culture – Our courage, curiosity, and incisiveness, built on integrity and inclusion, empower your ideas to drive progress.