Senior CPX Product Readiness Manager

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversees the entire launch process from discovery through to six months after general availability until completion.

• Directs CPX teams, ensuring accountability for timelines and deliverables.

• Manages launch documentation and reporting, including the creation of necessary documentation and reporting templates.

• Informs all stakeholders about potential delays and projected timelines.

• Effectively communicates and manages the launch scope, risks, issues, strategic milestones, deliverables, and challenges to CPX stakeholders and the Director.

• Anticipates project needs and resources well ahead of time.

• Maintains regular communication with CPX stakeholders to ensure the launch remains on schedule and provides consistent progress updates.

• Responsible for delivering accurate forecasts regarding project timelines, services, and resources ahead of time, ensuring that relevant stakeholders are informed.

• Ensures that CPX stakeholders are fully prepared during the Limited Availability phase and as the project advances to General Availability. After General Availability, monitors and adjusts as necessary.

• May serve as the initial point of escalation for team members, exercising significant judgment and discretion.

• Contributes significantly to the development of the Launch Management knowledge base within the AI and Data Management Practice and Process.

• Leads the creation and delivery of internal training and enablement, analyzes reporting, and establishes best practices for assigned areas.

• Enhances Launch Management processes by identifying project gaps, gathering stakeholder feedback, and refining documentation.

• Collaborates with cross-functional teams to ensure alignment.

• Works with leadership to set direction, expectations, and timelines, operating independently to achieve objectives.

⛳️ Requirements

• Associate's Degree or a comparable combination of education, computer science, and experience in a relevant field.

• Minimum of 5 years of experience required.

• Customer-facing experience is preferred.

• Prince2, PMP, or other project management certifications are preferred.

• Exceptional verbal, written, and interpersonal communication skills.

• Demonstrated ability to quickly establish trust with sponsors and key stakeholders; effectively mobilize and motivate teams; set direction and approach; resolve conflicts; deliver difficult messages gracefully; and execute with limited information and ambiguity.

• Strong project management and time management skills are essential.

• Strategic mindset: understands and addresses interdependencies and real issues.

• Capability to manage troubled teams/projects and guide them to success.

• Ability to translate organizational vision into a project vision.

• Effectively communicates at all levels with clarity and precision, both in writing and verbally.

• Ability to influence decisions necessary for the success of the project.

• Recognizes resistance and has the ability to overcome it.

• Focuses on opportunities rather than barriers.

• Proven ability to assess, adopt, and apply AI investments across leading enterprise tools (Claude, Gemini, NotebookLM) to enhance outcomes in SaaS-based workflows.

🏝️ Benefits

• A discretionary bonus typically awarded annually.

• Restricted Stock Units provided at the time of hire.

• 401(k) matching and a comprehensive employee benefits package.