Senior Counsel, Servicing

This is a fully remote position, open to applicants in United States.

📋 Description

• Act as the main legal contact for Servicing issues throughout the HEI lifecycle, from origination to settlement.

• Manage state-specific regulatory analysis related to HEI servicing.

• Create detailed regulatory matrices that encompass disclosure, statement, and notice obligations.

• Evaluate Servicing and Asset Management Agreements with capital partners, securitization transactions, and amendments.

• Choose and oversee external firms responsible for foreclosure and bankruptcy filings.

• Perform due diligence, select firms, and develop as well as monitor firm KPIs.

• Review communications with homeowners and call center scripts in collaboration with Marketing and Investment Support operations.

• Collaborate with Product, Design, and Engineering teams on compliant system improvements and feature launches.

• Establish procedures, playbooks, templates, FAQs, and resource materials for Servicing operations.

• Provide guidance on bankruptcy escalations, proofs of claim, tax delinquencies, and tax-sale issues.

• Assist with legal matters related to Privacy, Originations, Secondary Market issues, and regulatory compliance.

• Report to the Chief Compliance Officer and work closely with business and legal leaders.

⛳️ Requirements

• Juris Doctor (J.D.) from an accredited law school and active membership in the bar of any U.S. jurisdiction in good standing.

• Over 5 years of experience in mortgage law, whether in a law firm, in-house, or both.

• Significant experience advising business operations on residential mortgage consumer finance transactions.

• Familiarity with RESPA and Regulation X, TILA and Regulation Z, FCRA, ECOA and Regulation B, GLBA, UDAAP, and SCRA.

• Capability to analyze intricate regulations and apply them to new consumer financial products.

• Skill in translating regulatory requirements into actionable, plain-language guidance for non-legal business teams.

• Ability to collaborate with business and legal leaders and serve as a reliable escalation point for operations teams.

• Strong judgment and confidence in decision-making.

• Comfort in communicating directly with senior leadership.

• Openness to occasional travel.

• Preference for working hours aligned with the Eastern time zone.

🏝️ Benefits

• Competitive salary.

• Healthcare benefits.

• Generous paid time off (PTO).

• Substantial equity package.

• Opportunities for team-building and camaraderie.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Work-from-home stipend.

• Parental leave.

• Paid time off.