Senior Consultor Salesforce

This is a fully remote position, open to applicants in Costa Rica.

📋 Description

• Execute, configure, automate, develop, and provide ongoing support for the B2B Sales CRM initiative.

• Convert functional requirements into Salesforce solutions, emphasizing declarative configuration and developing as needed.

• Utilize VS Code, Salesforce CLI, and GitHub for version control and multi-environment deployments.

• Configure and manage Salesforce objects, fields, record types, page layouts, Lightning Record Pages, validation rules, and formula fields.

• Oversee profiles, permission sets, roles, sharing rules, field-level security, queues, and assignment rules.

• Create and maintain reports and dashboards for operational, commercial, and management oversight.

• Design and implement Screen Flows, Record-Triggered Flows, and Scheduled Flows.

• Develop and maintain Apex classes, triggers, test classes, batch/scheduled Apex, SOQL queries, and LWC when applicable.

• Implement and support REST/SOAP API integrations.

• Analyze debug logs and resolve defects in QA, UAT, and post-go-live environments.

• Manage metadata retrieval, validation, and deployment across Dev → UAT → Prod.

• Support the functional and technical workflow for supplier claims and the relationship between supplier, account, contact, case, and opportunity.

• Assist with commercial stages, SLA/milestones, and self-service portal processes when relevant.

• Provide technical assistance and documentation to the TPO, BA, QA, and Architect.

⛳️ Requirements

• 3 to 5 years of experience with Salesforce.

• At least 2 years in Service Cloud or Sales Cloud.

• Experience in real projects involving advanced flows, business rules, custom objects, permissions, and reports.

• Proficiency with Apex, triggers, SOQL, and test classes in at least one full cycle: implementation, QA/UAT, and go-live.

• Experience in version control and deployments using VS Code, Salesforce CLI, and GitHub.

• Knowledge of Service Cloud, Sales Cloud, advanced Flow Builder, and Approval Processes.

• Familiarity with objects such as Account, Contact, Case, Opportunity, Task, Event, and Custom Objects.

• Understanding of Reports & Dashboards.

• Basic/intermediate knowledge of LWC, REST/SOAP APIs, and Debug Logs.

• Familiarity with Salesforce CLI, VS Code, Git, GitHub, and Change Sets.

• Experience with Gearset/Copado is desirable.

• Salesforce Administrator, Platform App Builder, Platform Developer, Sales Cloud Consultant, and Service Cloud Consultant certifications are preferred.

🏝️ Benefits

• Contractor mode.