Senior Consulting Engineer, LATAM

This is a fully remote position, open to applicants in Argentina, +3 more states.

📋 Description

• Act as a collaborative team member on customer projects with a focus on design, architecture, integration, implementation, and documentation.

• Perform research, benchmarking, performance testing, functional testing, reference architecture design, sizing, migration, integration, development, and tooling.

• Offer consultative support initiated by cases to strategic users, customers, and prospects regarding implementation, onboarding, production launches, and POCs.

• Deliver architectural, technical, and migration support, including hands-on tasks.

• Manage L1 to L3 support cases and communications when not engaged in customer projects.

• Collaborate with Product Management, Engineering, and Sales on the product roadmap and account plans.

• Create public and internal documentation, Knowledge Base articles, ClickHouse Learning content, reference architectures, blogs, and benchmark results.

• Assist in the hiring and mentoring of new team members.

• Support scheduling and on-call requirements to ensure high-quality 24x7 support in a global, distributed environment.

• Travel onsite regionally, estimated at up to 35%.

⛳️ Requirements

• Over 5 years of experience in Professional Services, Support, Technical Accounts Management, Engineering/SRE, and/or Project Management roles.

• More than 5 years of relevant industry experience in implementing, operating, and/or supporting scalable, fault-tolerant, distributed DBMS.

• Comprehensive technical knowledge in DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, system or network administration, and big data.

• Proven experience in leading and delivering large-scale technical projects with multiple experienced engineers.

• Proficiency with a public cloud provider such as AWS, GCP, or Azure and its infrastructure-as-a-service offerings, including EC2.

• Strong communication skills and the ability to excel in a customer-facing role.

• Capacity to collaborate effectively with Support Services, Engineering, and Sales teams.

• Availability for scheduling and on-call needs for global 24x7 support.

• Willingness to travel onsite regionally, estimated at up to 35%.

• Familiarity with ClickHouse, OSS/open-source technologies, and data pipelines such as Kafka, Kinesis, Spark, or RabbitMQ is a plus.

🏝️ Benefits

• Flexible work environment with a remote-friendly arrangement.

• Employer contributions towards healthcare coverage.

• Stock options available for every new team member.

• Flexible time off in the US and generous entitlements in other countries.

• $500 allowance for home office setup for remote employees.

• Opportunities to connect with colleagues at company-wide offsite events.