Senior Consulting Engineer

This is a fully remote position, open to applicants in Japan.

📋 Description

• Collaborate as a key member of customer projects, concentrating on design, architecture, integration, implementation, and documentation.

• Execute research, benchmarking, performance and functional testing, reference architectures, sizing, migration, integration, development, and tooling.

• Offer case-initiated consultative support to strategic users, customers, and prospects, aiding with implementation, onboarding, production launches, and Proof of Concepts.

• Deliver architectural, technical, and migration support, including hands-on tasks.

• Manage L1 to L3 support cases and communications when not engaged in customer projects.

• Collaborate with Product Management, Engineering, and Sales on product roadmaps and account strategies.

• Create public and internal documentation, Knowledge Base articles, ClickHouse Learning content, reference architectures, blogs, and benchmark results.

• Assist in the recruitment and mentoring of new team members.

• Support scheduling and on-call requirements for high-quality 24x7 assistance in a global, distributed environment, which may involve up to 35% estimated onsite regional travel.

⛳️ Requirements

• Over 5 years of experience in Professional Services, Support, Technical Account Management, Engineering/SRE, and/or Project Management roles.

• More than 5 years of pertinent industry experience in implementing, operating, and/or supporting scalable, fault-tolerant, distributed database management systems.

• Comprehensive technical knowledge in DBMS, OLAP, Cloud/SaaS platforms, distributed systems software engineering, Linux/Unix, Kubernetes, system or network administration, and big data.

• Proven experience in leading and delivering large-scale technical projects with multiple seasoned engineers.

• Proficiency with a public cloud provider (AWS, GCP, or Azure) and infrastructure-as-a-service solutions like EC2.

• Strong communication skills and the ability to excel in a customer-facing environment.

• Availability for scheduling and on-call responsibilities in a global, distributed setting.

• Capacity to provide onsite regional customer support travel, estimated at up to 35%.

• Familiarity with ClickHouse, open-source technologies, or data pipelines such as Kafka, Kinesis, Spark, or RabbitMQ is a plus.

🏝️ Benefits

• Flexible work environment - ClickHouse operates as a globally distributed company that is remote-friendly, currently functioning in over 20 countries.

• Employer contributions towards healthcare.

• Equity in the company - Every new team member receives stock options upon joining.

• Flexible time off in the US and generous entitlements in other countries.

• A $500 home office setup for remote employees.

• Global Gatherings – Opportunities to connect with colleagues during company-wide offsite events.