Senior Consultant – Veeva RIM, Managed Services

This is a fully remote position, open to applicants in Poland.

📋 Description

• Assist in staying current and implementing new functionalities within the Veeva Vault Regulatory Suite.

• Collaborate closely with customer business and IT personnel to grasp their requirements.

• Employ critical thinking to help design the solutions that customers request, as well as those they may need but haven't asked for.

• Serve as the customer liaison, facilitating communication between implementation and maintenance teams, customer stakeholders, and internal Veeva Product teams.

• Support customers in adopting Vault and best practices in the industry as part of post-implementation programs aimed at the overall success of the customer.

• Lead change management initiatives for customers transitioning from on-premise to SaaS solutions.

⛳️ Requirements

• Strong experience in configuring, supporting, and implementing software solutions, preferably in content management software.

• Background in a consulting and customer-facing role, effectively managing customer expectations.

• Exceptional verbal and written communication skills in English.

• Demonstrated ability to work independently in a fast-paced environment, with strong comprehension and translation skills.

• A minimum of a bachelor’s degree.

• This is a full-time remote position with Veeva. Eligible candidates must have legal authorization to work in Europe. Veeva Systems does not foresee providing sponsorship for employment visa status for this role.

🏝️ Benefits

• Private medical insurance.

• Health and wellness programs.

• 1% charitable giving program.

• Mentorship programs.