Senior Consultant – ServiceNow Solutions

This is a fully remote position, open to applicants in Germany.

📋 Description

• You will be instrumental in executing ServiceNow projects within our Digital Engagement sector for our clients as well as for those beyond our current client portfolio.

⛳️ Requirements

• A degree in a technology-related discipline or significant experience in the IT sector.

• Proficiency in ServiceNow, particularly in modules such as ITSM, ITOM, CSM, IRM, SecOps, HRSD, or as a developer.

• Capability to manage stakeholders effectively and perform under tight deadlines.

• A demonstrated history of successfully delivering technical projects within the ServiceNow framework.

• Preferred qualifications include ServiceNow certification (e.g., CSA, CIS, CAD); familiarity with ITIL terminology; foundational understanding of project management and agile methodologies (e.g., Scrum, Design Thinking); and experience with JavaScript, relational databases, and/or web technologies.

• Excellent proficiency in German (alternatively, very good proficiency in English).

• Strong team spirit in international settings and a high degree of customer focus.

• Willingness to travel to establish and nurture client relationships.

🏝️ Benefits

• Participation in ServiceNow-centered projects.

• Collaboration with both internal and external stakeholders, analyzing business requirements, and defining integration needs.

• Development of technical solutions at the system architecture level.

• Proactive identification of opportunities to continuously optimize the ServiceNow platform.

• Keeping an extensive understanding of the platform's capabilities and serving as a subject matter expert.