Senior Consultant, SAP Digital Adoption & Enablement

This is a fully remote position, open to applicants in Germany.

📋 Description

• Develop and execute change strategies in transformation projects, particularly within SAP environments, emphasizing sustainable user adoption.

• Convert change objectives into organized enablement and adoption strategies that span systems, processes, and user demographics.

• Design, manage, and implement Digital Adoption Platforms like WalkMe, Whatfix, and Userlane.

• Create and ensure quality for in-app assets that include walkthroughs, tooltips/SmartTips, hotspots, and contextual assistance.

• Oversee end-to-end enablement processes, encompassing target-group segmentation, content lifecycle management, testing, go-live coordination, and evaluation of adoption KPIs.

• Introduce, manage, and continuously enhance learning solutions within LMS/LXP frameworks.

• Craft modern enablement and learning methodologies, including AI-driven personalization and learning analytics.

• Adhere to user experience and WCAG accessibility standards in learning materials and in-app guidance.

• Perform stakeholder analyses, facilitate alignment workshops, execute targeted communication initiatives, and conduct enablement sessions in both German and English.

• Collaborate with HR development, IT, and various business units.

• Contribute to governance regarding enablement content, quality benchmarks, and translations.

⛳️ Requirements

• Several years of experience in Organizational Change Management related to technology or ERP-driven transformation projects, preferably in SAP, with a strong emphasis on user adoption.

• Experience in conceptualizing and operationally utilizing Digital Adoption Platforms such as SAP EnableNow, WalkMe, Whatfix, and Userlane.

• Responsibility for generating productive in-app guidance content.

• Involvement in at least one comprehensive enablement or adoption initiative from the change concept stage through to rollout and evaluation of adoption KPIs.

• Hands-on experience in LMS/LXP environments, including course structures, learning paths, assignments, and reporting.

• Familiarity with change management methodologies such as ADKAR, Prosci, and Kotter.

• Knowledge of instructional design principles.

• Pragmatic, implementation-focused mindset.

• Excellent communication abilities, empathy, and confidence in engaging with stakeholders.

• Proficient in both German and English.

• Keen interest in modern enablement and learning methodologies, including AI-driven concepts, user experience, and WCAG accessibility.

🏝️ Benefits

• 30 days of paid vacation.

• Opportunities for internal and external training.

• MyN – Nagarro Employee Share Program.

• Attractive arrangements for company cars.

• Favorable arrangements for company bicycles.

• Company-sponsored accident insurance policy.

• Modern office space at central locations equipped with advanced technology.

• Access to sports programs.

• Access to the corporate benefits portal.

• Provision of free fruits and beverages.

• Ample opportunities for innovation in a rapidly growing environment with cutting-edge technologies and products.

• Flat organizational structure.

• Long-term, stable employment with appealing development prospects.