Senior Community Development Manager

This is a fully remote position, open to applicants in New York, +3 more states.

📋 Description

• Develop and oversee a dynamic pipeline of employer relationships within designated communities.

• Promote awareness of the ACT WorkKeys NCRC and encourage the use of WorkKeys workforce tools.

• Forge connections with chambers of commerce and economic development organizations.

• Position WRC certification as a valuable asset for workforce and talent attraction.

• Manage a portfolio of WRC communities, monitor progress, identify opportunities for advancement, and drive necessary actions.

• Promote the growth of WorkKeys curriculum licenses, assessments, and credentials within the portfolio.

• Collaborate with ACT Sales to ensure contract execution.

• Link communities to federal and state workforce funding opportunities.

• Facilitate introductions and partnerships among employers, training providers, workforce boards, and educational partners.

• Keep CRM pipeline records up to date.

• Provide regular updates on employer acquisition, community development, and product expansion.

• Complete onboarding, manage the community portfolio, generate employer recognitions, advance communities through certification levels, and contribute to WRC strategic objectives.

⛳️ Requirements

• Minimum of 5 years of experience in account management, business development, or economic development with proven growth results.

• Experience managing a portfolio of accounts or community/government partnerships.

• Proven success in selling or promoting workforce, education, or credentialing solutions to employers or workforce organizations.

• Proficient in CRM systems with strong pipeline management practices.

• Exceptional presentation and communication abilities across internal and external audiences at all organizational levels.

• Willingness to travel 30–50% within the designated region.

• Preferred candidates should be located in New York, Pennsylvania, Ohio, or Michigan.

• Bachelor’s degree in Business, Marketing, Economic Development, Workforce Development, or a related field, or an equivalent combination of education and experience.

• A Master’s degree in business, economic development, workforce development, or a related field is preferred.

• Familiarity with federal workforce funding programs like WIOA or Perkins is preferred.

• Experience working with chambers of commerce, economic development corporations, or workforce investment boards is preferred.

• Background in consultative or solution selling in a B2B or government-related context is preferred.

• Familiarity with ACT WorkKeys products and the NCRC credentialing ecosystem is preferred.

• Applicants must be authorized to work in the U.S. without visa sponsorship.

• Finalists will be subject to a criminal background check.

• Completion of the ACT National Career Readiness Certificate is recommended.

🏝️ Benefits

• Company-funded life insurance.

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Flexible health spending accounts.

• Flexible dependent spending accounts.

• 401(k) retirement savings plan with company matching.

• Paid holidays.

• Paid time off.

• Opportunities for team members to develop professionally.

• ACT invests in a range of experiences for team members to strengthen connections, explore ideas, learn from customers, and celebrate achievements.