Senior Communications Strategist – Policy, Internal Communications

This is a fully remote position, open to applicants in Colorado.

📋 Description

• Connect for Health Colorado offers an exceptional opportunity for a Senior Communications Strategist focusing on Policy & Internal Communications.

• This role reports to the Senior Communications Manager and aids in the creation and implementation of strategic communications for C4HCO’s partners, team members, and stakeholders.

• The position involves translating health policy information, organizational priorities, product updates, and enrollment details into clear, audience-centric communications that enhance trust and engagement.

• Coordinate communications across various teams and support high-volume initiatives, such as the annual Open Enrollment period.

• Ensure that all communications are in alignment with C4HCO’s strategy, voice, and priorities.

• Assist the Senior Communications Manager in formulating the strategy for policy and internal communications.

• Represent C4HCO in public meetings or external collaborative initiatives when appropriate.

• Develop and implement strategic policy and internal communications that align with organizational priorities and communication strategies.

• Create, review, and distribute written communications including policy memos, stakeholder emails, talking points, press releases, product announcements, FAQs, and partner engagement materials.

• Act as a liaison to enhance policy and internal communications, identify communication gaps, and address complex communication challenges in coordination with internal teams.

• Contribute to integrated communications campaigns across email, web, social media, and partner networks.

• Participate in stakeholder meetings and represent C4HCO in partner communication efforts to support coordinated messaging and engagement.

• Assist in rapid-response communications and issue management activities.

• Support the Open Enrollment communications strategy, planning, and execution, including high-volume, time-sensitive tasks and coordination of messaging.

• Monitor engagement metrics and stakeholder feedback; offer insights and recommendations to refine communication strategies and enhance reach, clarity, and impact.

• Perform additional duties as required to support departmental and organizational priorities.

⛳️ Requirements

• Must be a Colorado resident.

• Bachelor’s degree in communications, public policy, marketing, journalism, public relations, or a related field.

• 3–5 years of experience in policy communications, public policy, public relations, or a related field.

• Strong writing and editing capabilities across various formats – including policy memos, emails, web content, internal communications, and customer notices.

• Ability to translate intricate policy, technical, and regulatory information into clear, accurate internal and stakeholder communications.

• Skilled in developing strategic messaging and executing communication plans that foster engagement and clarity.

• Experience in utilizing engagement data and insights to assess performance and modify communication strategies accordingly.

• Proficient in managing multiple projects simultaneously, including prioritizing intake, tracking timelines, and coordinating with cross-functional teams.

• Comfortable operating under pressure and adapting swiftly when priorities change, particularly during high-volume periods like Open Enrollment.

• Experience collaborating with diverse internal stakeholders (marketing, policy, operations, legal) to ensure messaging is accurate and aligned with priorities.

• Familiarity with health insurance, the Affordable Care Act, state-based health insurance marketplaces, or the healthcare industry is highly preferred but not mandatory.

• Bilingual skills in Spanish are strongly preferred but not required.

• Proficient in using: Wordpress (and plugins), Salesforce Marketing Cloud, HubSpot, or similar email marketing platforms; Customer relationship management systems; Marketing database automation tools; Microsoft Office Suite.

🏝️ Benefits

• Paid time off.

• Short- and long-term disability.

• Life insurance.

• 403(b) plan.

• Comprehensive benefits package.