Senior Commercialization Project Manager – Large Accounts

This is a fully remote position, open to applicants in California.

📋 Description

• Serve as a vital team member supporting the Sales Project Commercialization System (PCS), facilitating project delivery, offering guidance on intricate initiatives, and driving excellence in speed-to-market execution to enhance the customer experience.

• Function as a center of excellence to implement projects and achieve optimal outcomes, including margin improvement, cost reduction, and customer-focused initiatives.

• Engage actively in monthly PCS review meetings, pre-production handoff discussions, and customer-facing calls to provide subject-matter expertise and ensure successful project execution.

• Offer specialized knowledge and act as a center of excellence resource for the Sales team concerning Sales and Operations Planning (S&OP) processes.

• Administer expert oversight and assistance within the forecasting and inventory planning processes to guarantee alignment between customer demand, supply capabilities, and contractual obligations.

• Assist the Sales Manager as needed by providing informed recommendations based on demand patterns, supply limitations, and customer needs.

• Coordinate cross-functional activities with Sales, Supply Chain, and Operations to manage the depletion of raw materials and finished goods related to discontinued SKUs, minimizing excess and obsolete inventory.

• Deliver subject-matter expertise in inventory planning for LTO customer commitments, including ramp-up planning and demand alignment with Operations and Demand & Supply Chain Planning teams, while facilitating these activities on behalf of the Sales Manager to support successful LTO launches.

• Identify, communicate, and lead cost-saving opportunities through strategic collaboration with the Sales Manager, customers, and internal stakeholders such as Supply Chain and Revenue Management.

• Proactively engage with Sales and customers regarding expected disruptions or significant supply challenges, including root cause analysis and resolution strategies.

• Oversee overall crisis management communications for complex or high-impact supply situations and assist in training the National Account team on strategies to navigate these challenges along with operational barriers.

• Ensure continuity for customers through effective communication, project execution, and overall support during transitional periods.

• Act as the internal advocate and voice of the customer in cross-functional project discussions, ensuring that customer priorities are integrated into operational planning and decision-making.

• Collaborate with internal stakeholders to implement process improvements and enhancements that foster customer success and operational efficiency.

⛳️ Requirements

• Bachelor's degree or equivalent experience.

• Over 5 years of experience in sales, marketing, Supply Chain, Project Management, or customer service roles, preferably within the food service or retail foodservice sector, and/or an equivalent combination of education and experience.

• Exceptional written and verbal communication and collaboration skills, both internally and externally.

• Strong proficiency in Microsoft Office tools (Word, Excel, and PowerPoint), CRM applications (Salesforce), and other business systems, including usage on a laptop.

• Excellent time management, organizational, and multitasking abilities, with the capacity to meet tight deadlines.

• A proactive, resourceful, and adaptable work ethic, demonstrating the ability to operate independently while addressing and resolving complex business issues.

• Strong critical thinking, analytical problem-solving, and project management skills, coupled with an aptitude for investigation, research, and swift resolutions.

• Robust decision-making skills to meet deadlines and achieve successful outcomes.

🏝️ Benefits

• Medical, Prescription, Dental, & Vision – coverage starting on your 1st day for eligible employees.

• Profit Sharing and 401(k) matching (upon meeting eligibility criteria).

• Paid Vacation, Sick Leave, and Holidays.

• Employee Appreciation Events.

• Employee Assistance Programs.