Senior Clinical Specialist

This is a fully remote position, open to applicants in Tennessee.

📋 Description

• Deliver expert engineering, sales, educational, and technical assistance for intricate field inquiries regarding electrophysiology products.

• Serve as a senior clinical liaison between the medical community and Abbott’s EP division.

• Establish and maintain trustworthy business relationships with customers while sharing product knowledge.

• Recognize and communicate customer requirements, product performance data, and sales prospects to sales representatives, directors, and management.

• Offer engineering, sales, education, and clinical support for complex field inquiries.

• Design, lead, and conduct EP product training programs for healthcare professionals.

• Provide insights and feedback to management regarding market trends and next-generation product elements.

• Ensure regional EP procedural case coverage.

• Assist EP Sales Representatives with sales support, regional training, clinical studies, troubleshooting, and new product in-service training.

• Guide and mentor less experienced Clinical Specialists.

• Collaborate with Training and Education departments on advanced seminars and educational resources.

• Support Sales with advanced product demonstrations.

• Stay updated on clinical, regulatory, company, competitor, market, and industry developments.

• Address problems and identify root causes to prevent future occurrences.

• Track performance and report updates to the manager.

⛳️ Requirements

• A bachelor's degree or equivalent experience is required.

• At least 1 year of experience in a prior role.

• Minimum of 3 years of clinical experience, either internal or external.

• Previous industry or competitive experience if coming from an external background.

• Fully dedicated to electrophysiology support.

• IBHRE EP certification is necessary.

• Recognized as a top performer among colleagues.

• Capability to manage complex EP cases independently.

• Proficient in mentoring and training EP CS and CA CS roles on intricate mapping cases.

• Able to independently conduct complex customer education events to effectively communicate the full EP portfolio value proposition.

• Verification of compliance with vendor credentialing requirements, which may include COVID-19 vaccination.

• Willingness and ability to travel 50% of the time.

🏝️ Benefits

• Opportunities for career advancement with an international company.

• Complimentary medical coverage under the Health Investment Plan (HIP) PPO medical plan for eligible employees.

• Retirement savings plan with substantial employer contributions.

• Tuition reimbursement program.

• Freedom 2 Save program for student debt relief.

• FreeU education benefit available for pursuing a bachelor’s degree.

• A variety of diverse opportunities.

• An equal opportunity employer dedicated to fostering employee diversity.