Health & Well-Being Coach

This is a fully remote position, open to applicants in United States.

📋 Description

• Conduct thorough assessments of clients and implement professional coaching techniques to create customized health and wellness strategies.

• Assess clients' concerns and identify suitable resources, interventions, and referral options.

• Ensure compliance in case documentation and accurately report outcomes, metrics, and service utilization in the proprietary database.

• Exhibit knowledge of health and wellness products and services, EAP counseling, work-life balance solutions, legal, and financial services, while making appropriate cross-references.

• Advise clients on available services and the referral process.

• Cultivate relationships with both internal and external stakeholders and respond to inquiries promptly.

• Create and lead structured coaching sessions, evaluate readiness for change, and set measurable objectives.

• Inform clients about the coaching process and the services on offer.

• Contribute knowledge to client-facing materials, tools, and resources.

• Conduct online group coaching sessions and webinars.

• Employ motivational interviewing, active listening, and goal-setting frameworks to encourage behavioral change.

• Engage in program improvements and effectively manage assigned projects and deliverables.

• Perform additional duties as required.

⛳️ Requirements

• A bachelor's degree is required; a master's degree is preferred.

• 1-2 years of relevant experience is mandatory.

• Exceptional active listening and coaching abilities.

• Proven capacity to empathize with client concerns.

• Preferred certifications include Wellcoaches, Catalyst Coaching, NBC-HWC, or Certified Health Education Specialist.

• Additional certifications such as Personal Trainer, Registered Dietitian, or Yoga/Meditation Instructor are advantageous.

• Excellent customer service skills.

• Proven ability to manage projects and create relevant customer communication materials.

• Sound judgment and critical thinking capabilities.

• Strong attention to detail and ability to handle multiple tasks simultaneously.

• Superior organizational skills; must be highly self-motivated and reliable.

• Proficiency in Microsoft Office Suite is required.

• Flexibility for day and evening hours is necessary to accommodate client needs.

• A stable work history is essential.

🏝️ Benefits

• Paid Time Off (PTO).

• 10 company-observed holidays (US) and 1 Floating Holiday.

• Medical, dental, and vision insurance.

• 401(k) plan with company match.

• Comprehensive Employee Assistance Program (EAP).

• Wellness program and many additional perks.