Senior Clinical Specialist

This is a fully remote position, open to applicants in California.

📋 Description

• Delivers advanced engineering, sales, educational, and technical support in response to intricate field inquiries from physicians, healthcare professionals, patients, and field sales personnel, specifically related to EP products.

• Engages in tasks that require a significant level of independence.

• Identifies and consistently implements the most efficient, cost-effective, and optimal business practices to carry out processes; continually assesses their effectiveness and suitability.

• Utilizes independent judgment in planning, organizing, and executing work; monitors performance and communicates status to management.

• Serves as a senior clinical liaison between the medical community and the business sector.

• Exhibits the capability to establish and maintain credible business relationships with customers while sharing product expertise as needed.

• Recognizes, reports, and advises on customer requirements, product performance, and potential sales opportunities to sales representatives, directors, and/or management to drive sales growth and account service.

• Offers engineering, sales, educational, and clinical support for the most complex field inquiries as required.

• Demonstrates comprehensive knowledge of all EP products, including related technical insights, trends, and industry players.

• Develops, leads, and/or facilitates training sessions and other programs on EP products for healthcare professionals.

• Provides insights, guidance, and feedback to management regarding market responses and components for the next generation of products.

• Offers regional coverage for EP procedural cases.

• Provides additional support to EP Sales Representatives in various areas, including sales support, regional training seminars, clinical studies/data collection, troubleshooting, and new product in-service training for physicians, nurses, and sales representatives.

• Mentors and provides leadership to less experienced Clinical Specialists.

⛳️ Requirements

• Bachelor's degree or equivalent experience is required.

• A minimum of 1 year in a previous role is necessary.

• At least 3 years of clinical experience (internal or external).

• Previous industry/competitive experience is preferred (if external).

• Must be solely dedicated to EP support.

• IBHRE EP certification is required.

• Recognized as a top performer among colleagues.

• Capability to perform complex EP cases independently.

• Proficiency in mentoring and training EP Clinical Specialists and CA Clinical Specialists on complex mapping cases.

• Competence in conducting complex customer education events independently to promote the value proposition of the entire EP portfolio.

• Achieves performance in the top half for cases completed within the clinical group at the time of promotion in the designated Region/Area.

• Confirmation of compliance with all vendor credentialing requirements, which may include COVID-19 vaccination.

🏝️ Benefits

• Employees may qualify for complimentary medical coverage under our Health Investment Plan (HIP) PPO medical plan in the upcoming calendar year.

• An outstanding retirement savings plan featuring a substantial employer contribution.

• Tuition reimbursement, the Freedom 2 Save student debt program, and the FreeU education benefit – an affordable and convenient pathway to obtaining a bachelor’s degree.

• A company recognized as an exceptional workplace in numerous countries worldwide and honored as one of the most admired companies globally by Fortune.

• A company distinguished as one of the best large employers as well as the top workplace for diversity, working mothers, female executives, and scientists.