Senior Clinic Director – Phase I CRU

This is a fully remote position, open to applicants in United States, +2 more locations.

📋 Description

• Oversee, manage, and coordinate local site operations for a Clinical Pharmacology unit, potentially spanning multiple locations.

• Ensure that overall site performance aligns with defined metric goals and meets Sponsor requirements.

• Act as a key member of the site leadership team, providing an active voice for all sites.

• Optimize the use of human and physical resources for maximum efficiency.

• Collaborate on improvement initiatives alongside Clinic Directors and Operations Directors.

• Present Fortrea's capabilities to clients and spearhead growth within assigned client accounts.

• Manage assigned client relationships, ensuring expectations are met and satisfaction is maintained.

• Lead responses to RFI/RFPs, develop proposals, prepare for bid defenses, and deliver presentations.

• Establish new partner relationships and capitalize on growth opportunities.

• Promote Fortrea's capabilities, visibility, and reputation through publications, conferences, meetings, and webinars.

• Proactively plan client work pipelines and collaborate with business development to achieve sales margins.

• Define, drive, and implement strategic initiatives in collaboration with Therapeutic Area leadership.

• Ensure consistency in quality, standards, policies, processes, and practices across client projects.

• Represent partnerships and advocate for clients within Fortrea.

• Build a sustainable and scalable model for Alliance management with clients.

• Lead in a global, complex environment; set clear expectations; coach and mentor team members for success.

• Lead and present at Operational Governance meetings.

• Facilitate Executive Committee meetings and ensure follow-up on action items.

• Conduct timely NPS surveys to maintain and enhance client satisfaction.

• Spearhead Lessons Learned initiatives.

• Lead, manage, facilitate, and expedite activities across Fortrea divisions to support partnership success.

• Ensure delivery meets client quality, timeline, and budget expectations.

• Ensure that projects are adequately resourced according to contractual obligations and client needs.

• Maintain a cost performance index at or above 1.0.

• Develop and deliver training tailored to specific clients.

• Ensure client-specific process improvement efforts enhance portfolio efficiency.

• Perform other duties as required or assigned.

⛳️ Requirements

• Bachelor’s degree in a medical or science-related field is required.

• A Master's degree or MBA is preferred.

• A relevant experience of 10 years may be accepted in place of educational qualifications.

• Equivalent and relevant experience may substitute for educational requirements.

• 10 to 12 years of progressive leadership experience in a related business environment.

• Knowledge of clinical research is essential.

• Must exhibit creativity and resilience in applying processes and approaches to work.

• Comfortable navigating within a complex environment.

• Proven success in meeting commitments and driving change through a highly collaborative approach.

• Experience in managing multiple sites is preferred.

• At least three years of clinical research experience is preferred.

• Six Sigma training is preferred.

• Must meet applicable occupational health, immunization, and screening requirements.

• Ability to perform essential visual and auditory tasks, including color differentiation, with or without reasonable accommodation.

• Ability to operate a computer and necessary equipment for up to six hours per day.

• Must be able to maintain and adjust positions as necessary for up to six hours per day.

• Willingness to work overtime and/or weekends as business needs arise.

• Strong communication skills in English, both verbal and written, are required.

• Ability to travel 20 to 30% of the time, including overnight travel as expected.

🏝️ Benefits

• Medical insurance

• Dental insurance

• Vision insurance

• Life insurance

• Short-term disability (STD)

• Long-term disability (LTD)

• 401(K)

• Paid time off (PTO) or Flexible time off (FTO)

• Company bonus where applicable