Senior Client Success Manager

This is a fully remote position, open to applicants in Canada.

📋 Description

• Manage and implement campaigns for key strategic accounts.

• Cultivate robust relationships with various client stakeholders and departments.

• Ensure client satisfaction through prompt response times.

• Oversee multiple programs concurrently with diverse workloads.

• Collaborate closely with cross-functional internal teams.

⛳️ Requirements

• At least 5 years of experience in a client-facing capacity, preferably with key or enterprise-level accounts.

• Solid understanding of digital marketing and creator partnerships.

• Experience with social media platforms.

• Comfortable communicating with senior stakeholders.

• Expertise in making data-driven decisions.

🏝️ Benefits

• Flexible vacation policy.

• Competitive vision, dental, and health benefits.

• Team offsites and collaborative workspaces.

• Budgets for learning and development.

• RRSP/401K matching programs.