Senior Cisco CUCM Engineer

This is a fully remote position, open to applicants in Brazil.

📋 Description

• This role is designed as a remote position.

• ITTConnect is in search of a Senior Infrastructure Engineer with expertise in Cisco CUCM to work remotely from any location in Brazil for a client based in the United States.

⛳️ Requirements

• A minimum of 8 years of experience in IT Infrastructure.

• Proficiency in English is mandatory.

• Extensive hands-on experience with Cisco Unified Communications Manager (CUCM) and enterprise voice/unified communications infrastructure.

• In-depth experience with VMware vCenter and vSphere, including ESXi administration, vMotion, HA/DRS, distributed virtual switches, and VM lifecycle management.

• Strong expertise in Citrix Virtual Apps and Desktops (CVAD) or Citrix DaaS, covering Delivery Controllers, StoreFront, NetScaler/ADC, machine catalogs, and VDA troubleshooting.

• Proven ability to troubleshoot complex multi-system infrastructure challenges.

• Experience in designing and implementing infrastructure solutions.

• Preferred experience in a Managed Service Provider (MSP) environment with familiarity in ITIL-based service delivery models.

• Experience in delivering customer-facing IT infrastructure projects.

• Familiarity with enterprise storage platforms.

• Knowledge of identity platforms (Active Directory, Okta), firewalls (Palo Alto, Cisco FTD), and backup/disaster recovery solutions is advantageous.

🏝️ Benefits

• Visa Transfer Provided? Not Applicable