Senior Channel Sales Engineer

This is a fully remote position, open to applicants in Australia.

📋 Description

• Collaborate with our Sales & Business Development teams to enhance revenue generation from our current partners.

• Assist in discovering new business partners and revenue opportunities across various regions and market segments.

• Foster technical trust, ensuring the suitability of solutions, and facilitating sales success through clear, credible, and consultative interactions with both partners and customers throughout the customer journey.

• Build and nurture relationships with partners, customers, as well as sales and support teams.

• Offer technical guidance to the Sales & Partner Account teams.

• Contribute to the creation of repeatable Sales Support materials and content.

• Deliver industry, technical, and product insights to partners and customers.

• Conduct innovative and business-driven presentations for partners, customers, and prospects via technical demonstrations, product overviews, and sales presentations.

• Oversee all customer feature requests, including documenting customer requirements and prioritizing requests for each account.

⛳️ Requirements

• A minimum of 5 years of experience with UC, CX, IMS Mobile Centric Solutions, and/or related technologies, products, and solutions from vendors such as Broadsoft, Avaya, Zoom, Genesys, Cisco, and Ericsson.

• At least 5 years of experience in a SaaS (Software as a Service) environment or equivalent relevant experience.

• Willingness to travel moderately within Australia.

• Ability to work effectively and take ownership remotely.

• Proactive in taking ownership of opportunity-related tasks.

• Experience in coordinating across various groups and functional teams.

• Ability to fulfill job responsibilities with minimal supervision.

• Competence in applying solutions, technology, and products to business opportunities.

• Skill in analyzing customer communication needs for enterprise business markets.

• Keeping abreast of competitive knowledge related to solutions, technology, and product offerings.

• Proficient in English (both written and verbal).

• Exceptional written and verbal communication abilities.

• Strong presentation and demonstration skills.

• Excellent analytical and problem-solving capabilities.

• Strong interpersonal and negotiation skills.

• Ability to understand and convey complex technical solutions and issues.

• Experience with VoIP, Mobile, or IMS Network Architectures, including all VoIP network components such as Soft Switch, MGW, MGC, SBC, CPE, etc.

• Familiarity with VoIP and data networking protocols including SIP, MGCP, RTP, IMS, HTTP/S, XML, SMTP, SNMP, SSH, etc.

• Knowledge of Network Management, Operations, Security, Planning, Traffic Engineering, and Implementation.

🏝️ Benefits

• Healthcare reimbursement.

• Group life insurance and group salary continuation.

• Superannuation Fund.

• Employee Stock Purchase Plan (ESPP).

• Supplemental Business Travel Medical coverage.

• Employee Assistance Program (EAP) providing 24/7 counseling sessions.

• On-demand digital one-on-one wellness coaching.

• Reimbursement for mobile and internet expenses.

• Leave entitlements, including paid time off, personal/carer's leave, and paid holidays.