Senior Business Operator – Growth, Operations, AI

This is a fully remote position, open to applicants in Nigeria, +5 more countries.

📋 Description

• Collaborate directly with the founder to oversee and enhance daily business operations.

• Manage priorities and workflows for a growing array of client accounts.

• Take charge of projects from initial planning through to execution and completion.

• Identify operational bottlenecks, foresee challenges, and implement effective solutions.

• Develop scalable processes and systems that facilitate business growth.

• Utilize AI tools for research, analysis, automation, and execution tasks.

• Design and refine workflows aimed at minimizing manual tasks and boosting efficiency.

• Critically assess, tailor, and enhance AI-generated outputs.

• Investigate and adopt new technologies to elevate business performance.

• Monitor, analyze, and report on key business metrics, including CAC, close rates, conversion rates, and other performance KPIs.

• Identify trends, diagnose performance issues, and propose actionable enhancements.

• Convert data into clear insights and actionable business decisions.

• Assist the founder in prioritizing initiatives based on their potential impact.

• Support growth initiatives such as lead generation, funnel optimization, and lead pre-qualification.

• Collaborate to enhance lead quality, conversion processes, and customer acquisition efficiency.

• Assist with paid media and marketing-related projects when applicable.

• Help uncover opportunities to enhance client outcomes and overall business performance.

⛳️ Requirements

• Minimum of 5 years of experience in comparable roles.

• Strong analytical abilities and proficiency in interpreting business data and performance metrics.

• Exceptional logical reasoning, critical thinking, and problem-solving skills.

• Advanced, hands-on experience utilizing AI tools to address real business challenges.

• Demonstrated capability to independently manage projects and take ownership of results.

• Ability to work efficiently and thoroughly without compromising quality.

• Proactive mindset, adaptability, and comfort in a rapidly changing environment.

• Excellent organizational and prioritization skills.

• Clear, concise, and effective communication abilities.

• Capability to work closely with a founder, constructively challenge assumptions, and contribute ideas rather than merely follow instructions.

• Experience in business operations, growth operations, or a Chief of Staff-type role.

• Familiarity with AI automation tools such as n8n, Make, Zapier, or similar platforms.

• Knowledge of CRM systems and workflow optimization.

• Experience with paid media, particularly Meta Ads or Google Ads.

• Understanding of marketing funnels, lead generation, and conversion optimization.

• Previous experience in a marketing agency or managing multiple client accounts.

🏝️ Benefits

• Fully remote position.

• Full-time contractor opportunity.

• Collaborate directly with U.S.-based businesses and leadership teams.

• Opportunity to take significant ownership and have a direct influence on business operations.

• 10 PTO days per year.

• 3 sick days per year.

• 6 U.S. federal holidays.

• Commission opportunities.