Senior Business Intelligence Analyst – Product Analytics

This is a fully remote position, open to applicants in United States.

📋 Description

• Collaborate with Product Managers and Engineering leaders to gain insights into customer workflows, product experiences, user behaviors, and business objectives, utilizing data to inform product strategy and decision-making.

• Cultivate an in-depth understanding of customer workflows, product experiences, and user behaviors to discover opportunities for enhancing adoption, engagement, retention, and value realization.

• Establish success metrics and measurement plans for product launches, features, and strategic initiatives.

• Create and refine KPIs and measurement frameworks that unify teams around product and business performance.

• Work alongside Product and Engineering teams to define event tracking requirements and ensure product telemetry facilitates meaningful measurement and analysis.

• Assess opportunity size and assist Product teams in prioritizing investments based on anticipated customer value, business impact, and strategic objectives.

• Support product teams throughout the product lifecycle, from opportunity identification and prioritization to launch and post-release evaluation.

• Perform in-depth analyses to uncover trends, opportunities, risks, and root causes.

• Convert complex business inquiries into actionable insights and recommendations.

• Design, analyze, and communicate outcomes from experiments, feature launches, and product initiatives, assessing customer and business impact.

• Identify and quantify opportunities to enhance product experiences, customer engagement, retention, and business outcomes through data-driven analysis.

• Evaluate trade-offs between competing product investments and provide analytical recommendations that aid in roadmap prioritization.

• Serve as a trusted analytics partner for Product, Engineering, and Leadership teams.

• Present analytical findings and recommendations through clear narratives and effective visualizations.

• Influence prioritization and strategic decisions with evidence-based insights.

• Articulate complex analytical concepts to both technical and non-technical audiences.

• Collaborate with Data Engineering and Analytics teams to enhance data quality, instrumentation, and accessibility.

• Utilize modern analytics and AI-powered tools to expedite analysis and boost team efficiency.

• Contribute to scalable analytics best practices, governance, and ongoing improvement across the organization.

⛳️ Requirements

• Over 5 years of experience in Business Intelligence, Product Analytics, Growth Analytics, or related analytical roles within B2B SaaS or technology organizations.

• Proven track record of influencing product, business, or operational decisions through analytical insights and recommendations.

• Strong SQL skills with experience working with large-scale datasets; familiarity with Python or other analytical programming languages is a plus.

• Experience collaborating with cross-functional teams, including Product Management, Engineering, and Business stakeholders.

• Demonstrated capability to define KPIs, construct measurement frameworks, and translate complex business inquiries into actionable analysis and recommendations.

• Experience analyzing product adoption, customer behavior, engagement, retention, experimentation, or product performance.

• Excellent communication and data storytelling skills, with the ability to customize insights for both technical and executive audiences.

• Experience utilizing AI-powered tools and LLMs to enhance analytical workflows, automate repetitive tasks, improve research efficiency, enrich data exploration, and generate actionable insights.

🏝️ Benefits

• Actual compensation offered will depend on factors such as the candidate’s work location, qualifications, skills, experience, and/or training. Your recruiter can provide more information regarding the specific salary range for your preferred work location during the hiring process.

• In addition to comprehensive benefits, we offer holistic mind, body, and lifestyle programs designed for overall well-being. Learn more about ZoomInfo benefits here.