Senior Business Development Director

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Meet annual sales objectives and revenue goals for designated accounts through proactive sales efforts and client engagement.

• Cultivate, maintain, and grow relationships with current and potential pharmaceutical and biotechnology clients.

• Create and implement account plans, client call strategies, sales tactics, and long-term account growth initiatives.

• Provide weekly reports on sales activities and business updates to management.

• Follow up on leads and discover new business prospects.

• Collect and relay market intelligence and competitive insights.

• Showcase and advocate for the business unit's capabilities and service offerings.

• Recognize cross-selling opportunities across various business units.

• Manage customer expectations and contribute to customer satisfaction efforts.

• Work with internal teams to devise and deliver integrated client solutions.

• Organize and facilitate client visits and business meetings.

• Review client quotes and aid in achieving commercial goals.

• Utilize Salesforce (SFDC) for managing customer information, sales activities, opportunity management, and pipeline forecasting.

• Oversee sales opportunities and maintain precise revenue forecasts.

• Collaborate across business units to identify and secure multi-service opportunities.

• Assist in proposal development and scope discussions.

• Engage in strategic account teams and corporate account planning activities.

• Lead client presentations, business reviews, and commercial conversations.

• Examine industry trends and market conditions to spot potential business opportunities.

• Manage strategic accounts and intricate sales initiatives.

• Offer guidance on RFPs, quotes, and protocol interpretation.

• Direct negotiations for Master Service Agreements (MSAs) and preferred provider agreements.

• Share best practices and contribute to the training and development of the sales organization.

⛳️ Requirements

• Bachelor’s degree.

• Minimum of 5 years of experience selling Real World Data (RWD), Real World Evidence (RWE), RWD services, healthcare data solutions, or related offerings directly to pharmaceutical or biotechnology firms.

• At least 5 years of experience engaging with mid-level decision makers and executive stakeholders within pharmaceutical or biotechnology organizations.

• A minimum of 3 years of experience managing strategic accounts or complex sales opportunities.

• At least 3 years of experience using customer relationship management (CRM) systems for opportunity management, account management, and pipeline forecasting.

• Experience in negotiating commercial agreements, contracts, statements of work, Master Service Agreements (MSAs), preferred provider agreements, or similar business arrangements.

• Advanced industry knowledge.

• Highly consultative approach to client engagement and solution development.

• Ability to identify, cultivate, and expand strategic client relationships.

• Ability to spot opportunities across various business units.

• Proven leadership in client-facing settings.

• Ability to effectively present to executive and senior-level stakeholders.

• Capability to influence cross-functional teams and stakeholders.

• Ability to manage and motivate client-facing teams.

• Strong financial understanding, including budgeting, financial planning, forecasting, and business performance management.

• Ability to assess commercial opportunities and support pricing decisions.

• Competence in managing challenging client, operational, or financial situations.

• Excellent verbal, written, and presentation skills.

• Strong customer orientation and relationship management capabilities.

• Demonstrated negotiation skills in complex client environments.

• Ability to differentiate service offerings from competing alternatives.

• Proven ability to acquire, nurture, and sustain client relationships.

• Strong focus on client retention and customer satisfaction.

• Ability to manage strategic, domestic, regional, and transatlantic client relationships.

• Approximately 35% travel is required, with overnight travel accounting for about 50% of total travel.

• Flexibility to participate in meetings across different time zones.

• Occasional extended work hours may be necessary.

• Preferred: Master’s degree.

• Preferred: Over 3 years of experience in developing and executing strategic business plans.

• Preferred: More than 3 years of experience in supporting drug development, pharmaceutical, biotechnology, or CRO environments.

• Preferred: At least 2 years of experience leading global or cross-regional commercial initiatives.

• Preferred experience in supporting RWD, RWE, clinical development, observational research, or related healthcare data solutions.

🏝️ Benefits

• Medical.

• Dental.

• Vision.

• Life insurance.

• Short-term disability (STD).

• Long-term disability (LTD).

• 401(k).

• Paid Time Off (PTO) or Flexible Time Off (FTO).

• Tuition Reimbursement.

• Employee Stock Purchase Plan.

• Commissions under the applicable variable compensation plan.