Senior Business Development Director

This is a fully remote position, open to applicants in North Carolina.

📋 Description

• Achieve annual sales objectives and revenue goals for designated accounts through proactive sales efforts and client engagement.

• Build, nurture, and enhance relationships with current and potential pharmaceutical and biotechnology clients.

• Create and implement account plans, client call strategies, sales tactics, and long-term growth plans for accounts.

• Provide weekly updates on sales activities and business performance to management.

• Follow up on leads to identify new business prospects.

• Collect and relay market intelligence, competitive insights, industry trends, and market conditions.

• Present and advocate for the business unit's capabilities and service offerings.

• Identify opportunities for cross-selling across various business units.

• Manage customer expectations while supporting initiatives for customer satisfaction and retention.

• Collaborate with internal teams, sales representatives, and business leaders to deliver cohesive client solutions and secure multi-service opportunities.

• Organize and facilitate client visits, business meetings, presentations, business reviews, and commercial discussions.

• Review client quotations and provide feedback aligned with commercial objectives.

• Utilize Salesforce (SFDC) for managing customer information, sales activities, opportunity tracking, and pipeline forecasting.

• Manage sales opportunities while maintaining precise revenue forecasts.

• Assist in proposal development and scope discussions.

• Participate in strategic account teams and corporate account planning efforts.

• Share best practices and contribute to sales training and development programs.

• Oversee strategic accounts and complex sales initiatives.

• Provide guidance on RFPs, quotes, and protocol interpretation.

• Lead negotiations for Master Service Agreements (MSAs) and preferred provider agreements.

⛳️ Requirements

• Bachelor’s degree.

• At least 5 years of experience selling Real World Data (RWD), Real World Evidence (RWE), RWD services, healthcare data solutions, or related offerings directly to pharmaceutical or biotechnology companies.

• A minimum of 5 years of experience engaging with mid-level decision-makers and executive stakeholders within pharmaceutical or biotechnology organizations.

• Over 3 years of experience managing strategic accounts, complex sales opportunities, or both.

• More than 3 years of experience using customer relationship management (CRM) systems for opportunity management, account oversight, and pipeline forecasting.

• Experience in negotiating commercial agreements, contracts, statements of work, Master Service Agreements (MSAs), preferred provider agreements, or similar business arrangements.

• Advanced knowledge of the industry.

• A highly consultative approach to client engagement and solution development.

• Ability to identify, develop, and expand strategic client relationships.

• Skill in recognizing opportunities across multiple business units.

• Demonstrated leadership in client-facing settings.

• Proficient in presenting effectively to executive and senior-level stakeholders.

• Capable of influencing cross-functional teams and stakeholders.

• Ability to manage and inspire client-facing teams.

• Strong financial acumen, encompassing budgeting, financial planning, forecasting, and business performance management.

• Ability to assess commercial opportunities and support pricing decisions.

• Competence in managing challenging client, operational, or financial situations.

• Excellent verbal, written, and presentation skills.

• Strong customer orientation and relationship management capabilities.

• Proven negotiation skills in complex client environments.

• Ability to differentiate service offerings from competing alternatives.

• Demonstrated success in acquiring, growing, and retaining client relationships.

• A strong focus on client retention and customer satisfaction.

• Capability to manage strategic, domestic, regional, and transatlantic client relationships.

• Approximately 35% travel required, with overnight travel comprising about 50% of total travel.

• Flexibility to participate in meetings across various time zones.

• Occasional extended work hours may be necessary.

🏝️ Benefits

• Medical insurance.

• Dental insurance.

• Vision insurance.

• Life insurance.

• Short-term disability (STD).

• Long-term disability (LTD).

• 401(k) plan.

• Paid Time Off (PTO) or Flexible Time Off (FTO).

• Tuition Reimbursement.

• Employee Stock Purchase Plan.

• Eligibility for commission under the applicable variable compensation plan.