Senior Business Analyst – CLTS Business Lead

This is a fully remote position, open to applicants in Maryland, +1 more state.

📋 Description

• Act as the Functional Area Business Lead for the Children's Long-Term Support (CLTS) program in Wisconsin.

• Serve as the main business analysis contact for designated initiatives.

• Oversee and coordinate operational initiatives, maintenance tasks, enhancements, change requests, and project work from inception through to implementation and conclusion.

• Facilitate business analysis across various stakeholders, project managers, developers, testers, operations teams, and client representatives.

• Connect business and technical teams to define, document, communicate, and validate requirements and solution outcomes.

• Organize requirements elicitation sessions, business process reviews, solution discussions, stakeholder meetings, and presentations for clients.

• Manage a portfolio of operational tasks, maintenance activities, and projects, which includes status tracking, lifecycle progression, blocker resolution, and communication of risks and dependencies.

• Evaluate and enhance business processes to improve operational efficiency, ensure regulatory compliance, and meet client objectives.

• Assist with testing, validate outcomes, and secure stakeholder approvals.

• Provide mentorship, guidance, workload coordination, and leadership to staff involved in CLTS initiatives.

• Contribute to process enhancements, operational standards, training materials, knowledge management, onboarding, and ongoing improvement efforts.

• Utilize analytical tools, reporting solutions, and data analysis methods to inform business decisions and assess solution impacts.

• Coordinate priorities, troubleshoot issues, and drive results across business and technical teams.

• Collaborate closely with Wisconsin DHS, business SMEs, developers, testers, project managers, and operational leaders.

⛳️ Requirements

• 8+ years of experience in a role such as Business Analyst, Business Lead, Functional Lead, Product Owner, or similar, supporting complex technology initiatives.

• 5+ years of experience in Medicaid, healthcare, government programs, or other highly regulated sectors.

• Proven experience managing work throughout the entire project lifecycle, which includes requirements gathering, enhancements, maintenance, defect resolution, testing, implementation, configuration, change management, and production support.

• Proficient in creating, reviewing, and validating business requirements, business process documentation, test scenarios, solution deliverables, and project communications.

• Strong analytical and problem-solving capabilities.

• Familiarity with Excel, SQL, reporting tools, and data analysis techniques.

• Ability to independently handle multiple competing priorities.

• Proactive in driving work forward, eliminating blockers, following through on commitments, and maintaining accountability with minimal oversight.

• Experience in facilitating meetings and coordinating activities among business stakeholders, technical teams, project leaders, clients, and vendors.

• Excellent written and verbal communication skills.

• Demonstrated leadership abilities, sound judgment, capacity to work independently, mentor peers, and drive projects to successful completion.

• Remote work is limited to the 48 contiguous U.S. states.

• Must be available during core working hours from 7:30 AM to 4:30 PM Central Time.

• Video cameras are required to be on during all interviews, as well as internal and external meetings once hired.

🏝️ Benefits

• Flexible work options.

• Opportunities for learning and career advancement.

• Generous and flexible vacation policy.

• 401(k) employer matching.

• Comprehensive health benefits package.

• Educational assistance programs.

• Access to leadership and technical development academies.