Senior Business Analyst

This is a fully remote position, open to applicants in Canada.

📋 Description

• Collaborate with Product Managers, UI/UX Designers, Subject Matter Experts, and stakeholders to comprehend, analyze, and refine business requirements.

• Engage in Product Discovery activities, hypothesis validation, and exploration of user needs.

• Assist in modernizing the HR and Payroll web solutions by participating in their functional design and ongoing development.

• Define user journeys, functional behaviors, business rules, validations, exception handling, and interactions among solution components.

• Work alongside UI/UX Designers to design, enhance, and validate wireframes and prototypes, ensuring they align with business requirements and the intended user experience.

• Convert business requirements and design mockups into clear, comprehensive user stories, acceptance criteria, and functional documentation that are ready for development.

• Decompose features into manageable increments and aid in prioritization based on business value, user experience, risk, and implementation complexity.

• Contribute to the functional modernization of solutions by evaluating the business, operational, and technical impacts of proposed changes.

• Responsibly utilize artificial intelligence tools to expedite analysis, research, prototyping, documentation, and user story development, while applying critical judgment to ensure the quality of deliverables.

• Collaborate closely with Product Managers to guarantee the consistent evolution of the product backlog.

• Engage in Agile planning, backlog refinement, sprint reviews, and retrospectives.

• Facilitate discovery, validation, and solution design workshops with customers and stakeholders.

• Present proposed functional solutions to stakeholders to achieve alignment and buy-in.

• Communicate business requirements and proposed solutions effectively across multidisciplinary teams.

• Assist development teams by addressing functional inquiries and validating deliverables prior to acceptance.

• Work with Quality Assurance teams to define testing scenarios.

• Maintain clear, precise, and up-to-date functional documentation throughout the development lifecycle.

• Support implementation and Customer Success teams during the rollout of new functionalities.

• Act as a business analysis subject matter expert within the Product organization.

• Mentor Business Analysts and aid in the enhancement of their skills.

• Contribute to the advancement of business analysis methodologies, tools, templates, and best practices.

• Advocate for the responsible adoption of artificial intelligence and assist in evolving best practices to enhance the quality, speed, and consistency of business analysis activities.

• Stay informed on industry trends in business analysis, digital product design, user experience, and artificial intelligence, and suggest improvements to team practices.

• Contribute to the ongoing enhancement of product delivery processes.

⛳️ Requirements

• Bachelor's degree in Computer Science, Information Systems, Business Administration, or another relevant field.

• At least eight (8) years of relevant experience in business analysis or functional analysis within a software development environment.

• Extensive experience in designing and delivering web-based solutions.

• Proven track record in an Agile software development environment.

• Experience in user needs discovery, crafting user stories, acceptance criteria, and functional documentation.

• Experience collaborating with Product Managers, UI/UX Designers, Developers, and Quality Assurance teams.

• IIBA certification (CBAP, CCBA, or equivalent) is considered a plus.

• Excellent capability to translate business requirements into functional solutions.

• Strong understanding of modern web application design principles.

• Good grasp of modern web architectures, REST APIs, and application integration mechanisms.

• Familiarity with design and prototyping tools such as Figma, Axure, or Balsamiq.

• Experience utilizing Jira and Confluence.

• Experience employing generative AI tools (such as ChatGPT, Claude, or equivalent) in a work-related context, along with strong prompt engineering skills.

• Ability to effectively integrate AI into business analysis, prototyping, functional design, and documentation activities.

• Understanding of the opportunities, limitations, and responsible use of artificial intelligence.

• Knowledge of Human Resources, Payroll, Talent Management, or unionized work environments is considered an asset.

• Ability to identify opportunities for integrating artificial intelligence into software products is a plus.

• Familiarity with web accessibility standards (WCAG) is considered an advantage.

• Excellent written and spoken French is required for this role, as it involves predominantly spoken and written communication in French. (Bilingual French and English will be regarded as an asset but is not mandatory.)

🏝️ Benefits

• A comprehensive benefits package including group insurance from day one.

• A group RRSP with employer contributions.

• 24/7 telemedicine services.

• An employee and family assistance program.

• A minimum of 3 weeks vacation each year.