Senior Benefits Administrator

📋 Description

• Oversee health & welfare, retirement, time-off, insured, and voluntary benefits in the U.S. and international markets (EMEA, APAC, LatAm)

• Manage eligibility, enrollments, life events, terminations, and data corrections with precision and promptness

• Ensure data integrity and resolve issues related to eligibility rules, life-event logic, and HRIS/payroll interfaces

• Collaborate with Payroll on deductions, arrears, refunds, taxable benefits, retroactivity, and reconciliations

• Assist with global benefits renewals, implementations, plan updates, and data feed testing

• Oversee daily interactions with carriers, benefits administration platforms, and brokers

• Monitor vendor performance, service level agreements (SLAs), and data feed accuracy; conduct regular vendor reviews and implement corrective actions

• Aid in market reviews, benchmarking, renewals, and requests for proposals (RFPs)

• Ensure compliance with global administration requirements (ERISA, ACA, HIPAA, COBRA, GDPR, local statutory rules, Works Council requirements)

• Assist with audits, nondiscrimination testing, and SOC/ISAE controls

• Maintain plan documents, Summary Plan Descriptions (SPDs), Summary of Benefits and Coverage (SBCs), notices, and country-specific evidence of coverage

• Keep processes, standard operating procedures (SOPs), and documentation ready for SOX compliance

• Administer U.S. leave of absence and workers' compensation programs; manage cases and collaborate with Prudential and Health & Safety

• Ensure precise payroll processing for all leaves

• Oversee 401(k) funding and reporting; guarantee accuracy of contributions and prompt funding

• Manage benefits invoicing and ensure timely payments to suppliers

• Act as a primary escalation point for benefits and leave inquiries, upholding SLAs and quality standards

• Provide clear, empathetic communications including guides, FAQs, orientation materials, and open enrollment content

• Facilitate benefit webinars and country-specific educational sessions

• Serve as the primary Wellness program manager, focusing on enhancing engagement and provider-supported programming

• Lead the annual open enrollment process from start to finish

• Support M&A diligence and integration, including benefits mapping, transition planning, and communications

• Analyze program utilization and cost trends to discover opportunities for improvement

⛳️ Requirements

• Experience in global benefits, including renewals, RFPs, benchmarking, or M&A integration

• Bachelor’s degree in HR, Business, Finance, or equivalent experience

• Proficiency in Workday or similar HRIS systems; strong technical skills

• Experience within complex, matrixed global organizations

• Professional certifications are preferred (CEBS, GBA, CBP, PHR/SPHR, SHRM-CP/SCP)

• Strong stakeholder management and influencing abilities

• Knowledgeable in global benefits and rewards practices

🏝️ Benefits

• An attractive compensation package that includes a competitive salary and benefits typical of a growing, ambitious company

• Opportunity to work in a premier, brand-new environment

• Eligibility for one of our incentive programs

• 8 Paid Holidays along with 2 additional Floating Holidays

• Part of Incora’s FlexTime policy

• 80 hours of Exempt Sick time

• Exclusive discount portal available to Incora employees via Perkspot

• Employer-paid Group Life Insurance at 1x salary, Short-Term Disability (STD), and Long-Term Disability (LTD)

• Incora provides a 401K plan with company match