Senior AWS Connect Developer

This is a fully remote position, open to applicants in Alabama, +45 more states.

📋 Description

• Develop and sustain applications based on AWS, with an emphasis on IVR and telephony systems.

• Create robust IVR solutions that incorporate effective failure management, retries, and fallback strategies.

• Oversee AWS infrastructure through Infrastructure as Code methodologies.

• Design and implement APIs to facilitate smooth IVR workflows.

• Model and retrieve data using DynamoDB to enhance application functionality.

• Work collaboratively with cross-functional teams to improve application performance and reliability.

⛳️ Requirements

• 5–6 years of experience in developing applications on AWS, particularly in IVR and telephony systems.

• Extensive experience with Amazon Connect, including Contact Flows, Queues, Routing Profiles, and Hours of Operation.

• Proven ability to build resilient IVR solutions with effective failure management, retries, and fallback mechanisms.

• Proficient in Infrastructure as Code practices utilizing Terraform, including modular coding, environment management, and deployments.

• Expertise in AWS Lambda (Node.js or Python) and serverless architecture patterns.

• Experience in designing and integrating APIs for IVR workflows.

• Strong background in data modeling and access patterns with DynamoDB.

• Familiarity with Amazon Lex or similar conversational bot integrations.

• Comprehensive understanding of distributed system behaviors, including timeouts, retries, and partial failures.

• Experience with secure configuration practices using AWS Secrets Manager and/or Parameter Store.

• Practical experience with CI/CD pipelines and automated deployment processes.

• Knowledge of logging, monitoring, and debugging using CloudWatch or comparable tools.

🏝️ Benefits

• Remote position