SAP S/4HANA Cloud Service Consultant

This is a fully remote position, open to applicants in United States.

📋 Description

• Assist in service transformation projects and the implementation of ERP systems.

• Collaborate closely with business stakeholders, customer service teams, field service departments, and cross-functional SAP teams.

• Design, configure, test, and implement SAP S/4HANA Cloud Service solutions to enhance customer satisfaction and service efficiency.

• Facilitate Fit-to-Standard workshops and collect business requirements.

• Configure organizational frameworks and service execution workflows.

• Work in partnership with Sales, Finance, Procurement, Warehouse Management, Manufacturing, and Customer Experience teams for effective process integration.

• Promote the use of SAP best practices in customer and field service operations.

⛳️ Requirements

• A Bachelor's degree in Business, Engineering, Supply Chain, Information Technology, or a related discipline.

• Over 10 years of experience in SAP Service Management consulting.

• At least 2 completed SAP S/4HANA Cloud Service implementation projects.

• In-depth knowledge in Service Order Management, Service Contracts, Warranty Management, Repair Management, Installed Base Management, Service Billing, and Customer Service Processes.

• Familiarity with SAP Activate methodology.

• Proven experience in conducting Fit-to-Standard workshops.

• Strong grasp of service lifecycle and field service operations.

• Exceptional communication and stakeholder management abilities.

• Capability to work autonomously in a remote consulting setting.

🏝️ Benefits

• Opportunities for remote work

• Assistance during project implementation

• Support after go-live and during the hypercare phase