Senior Associate – Training & Knowledge Management Lead

This is a fully remote position, open to applicants in United States.

📋 Description

• Oversee contract-wide compliance for all essential training requirements, including monitoring completion, maintaining records, and ensuring the timely submission of necessary documentation.

• Design and sustain a comprehensive onboarding program that equips new personnel for mission execution and compliance obligations.

• Develop and update training manuals, standard operating procedures (SOPs), quick reference guides, and other knowledge management resources that support real property remediation efforts.

• Create and manage centralized knowledge repositories using SharePoint, Microsoft Teams, or other Government-approved platforms while ensuring document version control and accessibility.

• Keep documentation that supports audit readiness, internal controls, quality assurance, and contract performance metrics.

• Align training materials with the Quality Control Plan (QCP), Performance Requirements Summary (PRS), and Quality Assurance Surveillance Plan (QASP) to enhance performance and minimize recurring issues.

• Create corrective action training resources to address quality findings and avert recurring problems.

• Organize training related to CAC issuance, MP ICAM, DEERS/RAPIDS, installation access protocols, security measures, and the proper handling of PII and Controlled Unclassified Information (CUI).

• Develop workforce readiness resources that support telework, remote work, Continuity of Operations (COOP), secure remote access, and mission continuity.

• Compile training compliance reports, dashboards, and status updates for Government leadership, including the COR, Program Manager, and Deputy Program Manager.

• Educate personnel on real property systems, documentation standards, remediation processes, and audit requirements while conducting refresher training to ensure consistency throughout the program.

⛳️ Requirements

• Bachelor's degree in Accounting, Finance, Business, Human Resources, Organizational Development, Education, Knowledge Management, or a related field.

• 6+ years of experience in managing training programs, workforce onboarding, and mandatory compliance training within a federal government setting.

• 4+ years of experience in developing knowledge management solutions, including SOPs, training materials, documentation standards, and repositories using SharePoint or Microsoft Teams.

• 4+ years of experience in monitoring training compliance, preparing reports and dashboards, and supporting audit readiness, quality assurance, or contract performance initiatives.

🏝️ Benefits

• Major medical benefits including dental and vision coverage

• 401(k)-contribution plan

• Holiday and personal time off

• Professional development training & certification benefits

• Health & wellness subsidies

• Paid time off for community service