Senior Applied AI Engineer, AI Platform

This is a fully remote position, open to applicants in California, +2 more states.

📋 Description

• Identify genuine bottlenecks by integrating with business operations and establishing success metrics such as turnaround time, escalation volume, error rate, and avoided headcount.

• Develop comprehensive workflow products on Eddy, encompassing skills, MCP integrations, subagents, scheduled and event-driven agents, and artifact applications.

• Deliver rapid initial releases to actual users and enhance them for reliable production usage.

• Manage production operations, which includes evaluations, tracing, costs, latency, and failure modes.

• Extract generalizable capabilities and implement them in Eddy, complete with tests and documentation.

• Assess when requests should be handled through workarounds, configuration adjustments, process modifications, or disregarded entirely.

• Design systems for PHI in accordance with HIPAA regulations.

• Collaborate closely with internal teams and colleagues in user capacities.

• Enhance Eddy's AI agent platform, including its chat product, agent loop, sandboxed runtime, integrations, artifact and application platform, workflow engine, evaluation harness, and safety/access-control model.

⛳️ Requirements

• Over 5 years of experience delivering production software from start to finish.

• Proven experience in developing and deploying LLM/agent-powered products for real users.

• Comprehensive product development experience using React, FastAPI, and container images.

• Familiarity with tool utilization, agent loops, evaluations, context management, and cost and latency considerations at scale.

• Proficient in collaborating with internal platform or developer tooling users.

• Capable of defining and negotiating project scope, pushing back, renegotiating, and declining requests when necessary.

• Skilled in identifying platform primitives from function-specific builds.

• Comfortable taking ownership of outcomes without a defined specification or backlog.

• Expertise in designing for PHI and HIPAA compliance.

• Proficiency in Python 3 and TypeScript.

• Familiarity with React 19, React Router 7, Tailwind, Radix, and TanStack Query.

• Experience with FastAPI, SQLAlchemy 2.0, Alembic, Postgres, Redis, DynamoDB, and Snowflake.

• Knowledge of Claude Agent SDK, Anthropic API, Bedrock, and LangSmith.

• Experience with AWS, EKS, EC2, CodeDeploy, Temporal, Kafka, and Cloudflare.

• Familiarity with Datadog, Sentry, PagerDuty, and GitHub Actions.

• Background as a forward-deployed engineer, solutions engineer, internal platform engineer, or founder is advantageous.

• Experience with agent frameworks or developer platforms is a plus.

• Healthcare experience is not mandatory.

🏝️ Benefits

• Medical, dental, and vision insurance.

• HSA/FSA options.

• 401(k) plan with a matching contribution for 2027.

• Reimbursement for Carrot Fertility services.

• Paid parental, medical, and caregiver leave.

• Equity opportunities.