Senior Applications/Sales Engineer – OnGuard, NetBox, Elements

This is a fully remote position, open to applicants in New York.

📋 Description

• Deliver technical sales assistance within the designated region by engaging with Value Added Resellers (VARs), End Users, and A&E consultants, frequently collaborating with a Regional Sales Manager.

• Conduct intricate demonstrations of access control/security products.

• Serve as the technical expert for RFP responses and technical specifications.

• Provide highly detailed product information through training sessions for customers, end users, potential new clients, and at trade shows, conferences, or other public events.

• Assist and resolve issues related to the technical system design process, system implementation, system challenges, failures, or necessary corrections.

• Set up demonstrations for trade shows.

• Willingness to travel 75% of the time.

• Must be physically capable of lifting 40 lbs.

⛳️ Requirements

• Over 5 years of technical experience with LenelS2 OnGuard, NetBox, and/or Elements platforms, encompassing system design, administration, troubleshooting, integration, or technical sales support.

• Proven track record in supporting customer-facing technical sales activities, demonstrations, and solution presentations.

• Proficient in presenting and articulating technical concepts to both technical and executive audiences.

• Familiarity with network infrastructure and services, including TCP/IP, DNS, DHCP, routing, switching, and fundamental network security.

• Willingness to travel extensively as needed.

• Bachelor's degree in Engineering, Computer Science, Information Technology, Cybersecurity, or a related discipline.

• Experience in designing, deploying, supporting, or selling enterprise security solutions.

• OnGuard Master Certification is preferred; NetBox Certification is an advantage.

• Background with cloud technologies, SaaS applications, and hybrid infrastructure environments.

• Preferred certifications include AWS Certified Cloud Practitioner, AWS Solutions Architect, Microsoft Azure Fundamentals, Azure Administrator, or equivalent cloud credentials.

• Security-related certifications such as Security+, Network+, CISSP, CCNA, or equivalent are advantageous.

• Familiarity with Microsoft SQL Server, Windows Server, Active Directory, virtualization technologies, and enterprise IT infrastructure.

• Understanding of cybersecurity principles and their relevance within physical security settings.

• Strong presentation, communication, and customer relationship management abilities.

• Capacity to thrive in a fast-paced environment while juggling multiple priorities and achieving business goals.

🏝️ Benefits

• Employer-subsidized Medical, Dental, Vision, and Life Insurance.

• Short-Term and Long-Term Disability coverage.

• 401(k) matching program.

• Flexible Spending Accounts (FSAs).

• Health Savings Accounts (HSAs).

• Employee Assistance Program (EAP).

• Educational Assistance programs.

• Parental Leave.

• Paid Time Off (PTO) for vacation, personal matters, sick leave, and parental leave.

• 12 Paid Holidays.