Senior Applications Administrator Developer

This is a fully remote position, open to applicants in Minnesota.

📋 Description

• Take full ownership of the technical administration of D365 Finance & Operations across Development, Testing, UAT, and Production environments.

• Oversee LCS (Lifecycle Services) activities encompassing environment management, monitoring, updates, deployments, hotfixes, and escalations with Microsoft.

• Ensure the availability, performance, and reliability of the platform, including monitoring batch framework health, system jobs, and long-running processes.

• Manage security roles, duties, privileges, and users, while enforcing segregation of duties and meeting audit requirements.

• Lead release and cutover management for D365 changes, which includes planning deployments, validating processes, and ensuring rollback readiness.

• Maintain comprehensive platform documentation, runbooks, SOPs, and operational procedures.

• Oversee the D365 document printing architecture, including:

• Configuration of print management

• Management of network printers and document routing

• Support for ISV or third-party print services (e.g., PrintVis, Docentric, Lasernet, or similar)

• Monitor and enhance batch jobs, batch groups, and system queues to maximize operational throughput.

• Troubleshoot production issues related to printing failures, performance problems, and formatting errors.

• Maintain and support assigned business applications, ensuring their stability, performance, and alignment with technical standards.

• Administer application inventories, system documentation, configuration records, and support models.

• Collaborate with IT operations, vendors, and business stakeholders to coordinate incident, problem, change, and release management activities.

• Work alongside integration, architecture, and data teams to design and support APIs, middleware solutions, data exchanges, and system interfaces.

• Act as the technical contact point for software vendors, support providers, and implementation partners.

• Plan, coordinate, and validate application upgrades, patches, configuration changes, licensing activities, and support requirements.

• Evaluate new technologies, platforms, and application enhancements for technical fit, scalability, integration requirements, and supportability.

• Ensure applications adhere to enterprise security standards, access control requirements, data governance policies, and relevant regulatory frameworks (e.g., SOX, GxP, GDPR).

• Assist with audit processes, risk assessments, control testing, and remediation initiatives related to application environments.

• Coordinate deployment and maintenance activities to reduce operational disruptions and ensure business continuity.

• Facilitate communication between technical teams and functional stakeholders to support issue resolution, enhancement delivery, and system improvements.

• Analyze business and technical requirements, translating them into system configurations, integration specifications, and solution designs.

• Create and maintain technical documentation, knowledge articles, training materials, and user support resources.

• Participate in application lifecycle activities such as configuration management, testing, validation, deployment, and ongoing support.

• Monitor application health, troubleshoot system issues, and coordinate resolution efforts across technical teams and third-party providers.

• Design, develop, and support customizations for D365 F&O using X++ extensions.

• Develop and maintain:

• Custom batch jobs and services

• Forms, tables, data entities, and workflows

• Business events and extensibility points

• Support reporting solutions such as SSRS, Electronic Reporting (ER), and data exports.

• Diagnose and resolve production issues through log analysis, code debugging, and root cause remediation.

• Ensure that all solutions are upgrade-safe, well-documented, and conform to Microsoft best practices.

• Manage and support D365 F&O integrations.

• Design and maintain integrations utilizing:

• D365 F&O Data Entities

• OData and REST APIs

• File-based and event-driven patterns as applicable

• Collaborate with integration and enterprise architecture teams to ensure:

• Standardized interface patterns

• Effective error handling, retry mechanisms, and reconciliation

• Comprehensive end-to-end monitoring and alerting

• Support integrations with upstream and downstream systems (e.g., Accounts Payable, procurement, banking, HR, third-party logistics, tax engines).

• Serve as the technical owner for all D365-related ISVs, overseeing:

• Installation and upgrades

• Compatibility with D365 releases

• Integration touchpoints and security posture

• Manage ISV deployments in accordance with release cycles and conduct regression testing.

• Act as the primary technical liaison with ISV vendors for issue resolution and roadmap planning.

• Ensure ISV solutions are aligned with internal architecture, compliance, and support standards.

• Implement and maintain Azure DevOps pipelines for D365 F&O builds, packaging, and deployments.

• Uphold ALM standards such as:

• Branching and Versioning Strategy

• Code reviews and peer validation

• Environment promotion controls

• Support data management processes, including DMF packages, repeatable migrations, and data validation.

• Ensure compliance with audit, SOX, and regulatory requirements through documented controls and evidence.

⛳️ Requirements

• A Bachelor’s degree in computer science, Information Systems, or a related field is required.

• A minimum of 6 years of hands-on experience in a technical role with Microsoft Dynamics 365 Finance & Operations is required.

• Strong expertise in the following areas is essential:

• X++ development and D365 F&O extensibility

• PPAC, LCS, environment management, and release processes

• Security roles and segregation of duties

• Microsoft SQL

• X++ and C# development

• Power Platform (Apps, Automate, Dataverse, PowerBI)

• Integration (APIs, Azure services)

• Security and environment management

• DevOps / CI-CD

• Web technologies and integration skills such as XML, REST / OData / SOAP APIs, and Azure integration services

• Strong knowledge of full lifecycle SDLC methods and tools is required.

• Experience in supporting and managing general applications is essential.

• Experience or exposure to Boomi middleware is preferred.

• Experience integrating with boundary applications such as sales and use tax engines, OCR Invoice automation, banking integrations, spend analytics tools, and punch-out catalogs is preferred.

• Experience in a regulated GxP environment is preferred.

• Excellent communication, planning, and organization skills are necessary.

• Experience in implementing or supporting packaged software systems is required.

• Logical thinking skills and a methodical approach to work are vital.

• A strong team player capable of developing effective working relationships across organizations.

• Results-oriented with persistence when facing complex challenges and the ability to apply problem-solving skills along with tools to overcome obstacles.

🏝️ Benefits

• Health insurance

• Retirement plans

• Paid time off

• Flexible work arrangements

• Professional development

• Remote work options